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ZensuranceZE

Talent Acquisition Specialist - Operations and Tech (Remote First)

Zensurance is a Canadian online insurance brokerage that provides customized business insurance solutions for small and medium-sized enterprises, utilizing technology to simplify the purchasing process.

Zensurance

Employee count: 201-500

Salary: 75k-95k CAD

Canada only

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About Us:

Zensurance is redefining commercial insurance for Canadian businesses.
As a leading InsurTech, we make getting the right coverage simple, fast, and accessible through a digital-first experience. Our platform combines advanced technology with deep industry expertise to deliver tailored insurance solutions that help businesses thrive.
Zensurance has been recognized for its rapid growth and industry impact:
At Zensurance, we value ownership, collaboration, and innovation. Our team thrives on solving complex challenges, challenging the status quo, and making a real impact in an industry ready for change.
If you're looking to build something meaningful in a fast-growing, customer-focused company, we’d love to hear from you!

The Role:

Reporting to the Manager - Talent Acquisition (hi, it’s me writing this posting!, you'll play a key part in scaling our team at Zensurance with focus on Operations and Tech.
You'll act as a strategic partner to hiring managers, owning the full hiring process, and making sure we're bringing in great people who add to our culture.

Responsibilities:

  • Own the Hiring Process: Manage 3+ roles each month across our Tech (e.g., Software Engineers, Product Managers) and Operations (e.g., Financial Analysts, Marketing Specialists) teams.
  • Strategic Partnership: You'll act as a strategic partner to hiring managers, delivering high-quality candidates while ensuring a smooth and positive candidate experience.
  • Source and Engage Talent: Use creative strategies to find, screen, and engage active and passive candidates. You'll prioritize a great candidate experience from start to finish.
  • Partner with Stakeholders: Work closely with hiring managers to understand their needs, write clear job descriptions, and guide them through the recruitment process.
  • Boost Our Process: Coach interviewers on best practices and help us improve how we assess talent to ensure quality and consistency.
  • Keep Things Tidy: Maintain data integrity in our ATS (Lever), track performance metrics, and provide timely updates to everyone involved.
  • Be a Brand Ambassador: Represent Zensurance positively in every interaction and at external events to promote our employer brand.

Requirements:

  • Relevant Experience: You've got 5+ years of internal or agency recruitment experience, focusing on Operations and Tech roles.
  • Strong Results: Background in full-cycle recruitment, including strong sourcing chops and meaningful time-to-hire results.
  • Candidate Focus: Have a commitment to candidate experience. You'll make sure every candidate, from first contact to final offer, has a great interaction with Zensurance.
  • Communication Style: Show strong communication and creative sourcing. You know how to tell a story about Zensurance that gets candidates excited and drives action.
  • Data Smart: Have data smarts. You understand funnel metrics, hiring trends, and how to use those insights to influence and improve our strategies.
  • Relationship Building: Have top-notch relationship building. You'll be a trusted partner to hiring managers and an advocate for inclusive hiring practices.
  • Organizational Skills: You're highly organized and comfortable managing multiple priorities in a fast-paced environment.
  • Recruitment Tools: Experience with Lever or a similar ATS; we're also big fans of using tools like Metaview to coach and improve interviews.

Interview Process:

  • Phone screen with Yiorgos, Manager of Talent Acquisition
  • Craft Interview with Senior TA and Chief of Staff - People Operations
  • Stakeholder Interview with a HRBP and Team Lead
  • Background checks
  • Offer

Benefits & Perks at Zensurance:

At Zensurance, we know that when our people thrive, so does our business. That’s why we offer a flexible, people-first work environment designed to support your well-being, growth, and success.
💻 Work Your Way
• Remote-first setup for added flexibility
• Home office allowance to create a comfortable workspace
• Top-tier tech: "Office in a box" with all necessary tech equipment
• Half days before public holidays: Enjoy half days before long weekends
❤️ Your Health, Your Way
• Flexible health and dental plans for families, including mental health support
• Health & personal spending accounts to invest in wellness your way
• Parental leave top-up, because family comes first
🚀 Investing in Your Growth
• Education assistance reimbursement for courses, conferences, books, and memberships
• Opportunities to learn from industry experts and grow your career
🤝 Staying Connected
• Weekly Friday huddles to share updates and connect across teams
• Virtual & in-person team-building events to strengthen our culture
We’re building something special. Come be a part of it!

Who We Are:

Business is hard work, but insurance doesn’t have to be!
We empower business owners with simple, tech-driven insurance solutions through our online platform.
Our success is fueled by our team-oriented culture and four core values:
DELIVER – We set ambitious goals and achieve them.
INCLUDE – We foster an open and safe space for all.
INTEGRITY – We do what’s right.
INVENT – We create straightforward, innovative solutions.

AI Tools and Your Interview:

We know AI is a valuable tool, and you're welcome to use it to prepare for your interview. However, please don't use AI assistants during the live interview itself. We want to have an authentic conversation with you, and using AI during the interview could affect our evaluation of your suitability for the role.
Just so you know, we use an AI scribe to help us take notes and review interviews, ensuring a fair and clear process.

Diversity & Inclusion:

Zensurance celebrates diversity and is committed to creating an inclusive environment. We welcome applications from all backgrounds and provide accommodations throughout the hiring process. If you need support, let us know, we’re here to help.

Thank You!

We review every application with care to find the best fit for our team.
While we may take a little time to get back to you due to the high volume of applications we receive, know that a real human (not a bot!) is reviewing yours. We appreciate your patience and can't wait to learn more about you!

About the job

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Posted on

Job type

Full Time

Experience level

Salary

Salary: 75k-95k CAD

Experience

5 years minimum

Location requirements

Hiring timezones

Canada +/- 0 hours

About Zensurance

Learn more about Zensurance and their company culture.

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Zensurance is a Toronto-based technology company founded in 2016 that has established itself as a leading source for small business insurance in Canada. The company's mission is to empower small businesses, entrepreneurs, independent contractors, and self-employed professionals across numerous industries to thrive by offering an honest, simplified, and modern approach to insurance. Zensurance leverages data analytics and technology to streamline the insurance purchasing process, allowing clients to obtain customized and cost-effective insurance policies quickly and efficiently. Through its online platform, businesses can fill out an application, choose their coverages, and receive policy documents, often within 24 hours.

The company partners with a network of over 50 insurance providers to offer a wide range of commercial insurance products. This extensive network enables Zensurance to provide customers with competitive pricing, potentially saving them up to 35% on premiums compared to traditional brokers. Zensurance's offerings include various types of coverage such as general liability, professional liability (errors and omissions), commercial auto, cyber liability, and property insurance, tailored to the specific needs of different industries. The company has received recognition for its innovative approach in the FinTech and InsurTech sectors and has expanded its operations across nine Canadian provinces. In 2018, The Travelers Companies, Inc. acquired a majority stake in Zensurance, further supporting its growth and technological development. Zensurance is committed to providing excellent customer service through its licensed brokers and client support team.

Employee benefits

Learn about the employee benefits and perks provided at Zensurance.

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Flexible Work Hours

Provides flexible work hours.

Telecommuting

Offers telecommuting options.

Health and Dental Benefits

Offers health and dental benefits.

Paid Time Off to Volunteer

Employees receive paid time off to volunteer.

View Zensurance's employee benefits
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Zensurance

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