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VableVA

Operations Manager

Vable is a SaaS provider specializing in legal information management, offering a platform to aggregate, filter, and deliver customized content. Founded in 2004, Vable helps organizations streamline information workflows and improve efficiency.

Vable

Employee count: 11-50

Salary: 45k-55k GBP

United Kingdom only

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Location: Fully Remote, UK

Contract Type: Full-time, permanent, 40 hours per week Mon-Fri

Salary: £45,000 - £55,000

Reports to: CEO


About Vable

Vable is a news aggregation platform that helps international law firms, consultancies and government departments stay ahead of critical developments. We streamline how they discover, curate and share professional content, enabling lawyers and business leaders to stay informed and make confident decisions while saving valuable time.

We're at an inflection point. AI is reshaping how we work and how fast we can grow. Our product is strong. Our team is sharp. But to scale with confidence, we need our operational foundations to match our ambition and right now, that work sits with leadership. This hire changes that. If you've thrived in a fast-moving start-up or scale-up and know what it takes to build operational foundations that scale with a growing team, this was written for you.


The Role

We're looking for an exceptional operator to serve as the CEO's right hand, with direct ownership of Finance, InfoSec, and Legal operations. You'll leverage AI to optimise processes, master our systems, and become the force multiplier that enables leadership to focus on strategic growth.

This is a high-trust, high-autonomy role for someone who thrives on variety, takes full ownership of their remit, and gets things done without needing to be chased. You'll free up leadership to focus on strategic growth while running these functions to a high standard and over time, you'll help the wider team work smarter too.


What You'll Own

Operations & Strategic Support

This is where you'll have the most variety and the most room to grow. You'll work closely with the CEO to keep Vable running smoothly and improve how we operate.

  • Work with leadership to maintain and improve our core operational tools, including Monday.com, Xero, and others
  • Build and maintain reports and dashboards that give leadership visibility across the business
  • Use AI tools to identify and eliminate inefficiencies in day-to-day processes
  • Manage software licences, access controls, and vendor relationships
  • Support the CEO on special projects — getting exposure to strategic priorities across the business


Finance Operations

You'll own the day-to-day financial operations of the business, keeping our records clean and our processes running reliably.

  • Manage bookkeeping in Xero, including bank reconciliations and financial records
  • Handle supplier and client invoicing, contracts, and payment processing
  • Track costs and prepare monthly financial reports
  • Support budget forecasting and work with the Head of People on contractor expenses and payroll


Legal & Compliance Operations

You'll keep Vable's contracts and compliance obligations organised and up to date — a critical function as we grow.

  • Maintain our contract repository, tracking key dates and renewal deadlines
  • Support the review and finalisation of standard contracts, flagging issues for leadership
  • Use AI tools to compare contract versions and extract key terms
  • Maintain and update our information security policies under leadership guidance
  • Support supplier risk assessments and help manage certifications and DPAs
  • Track compliance deadlines so nothing slips


What You'll Bring

Essential

  • Degree level Education (2:1 or First) with quantitative A-levels demonstrating analytical thinking
  • 3-4 years in operations or a similarly broad role in a start-up or scale-up environment — you're used to wearing multiple hats, building as you go, and adapting when the ground shifts
  • Advanced Excel/Google Sheets skills - comfortable with pivot tables, data analysis, and using AI to build complex formulas when needed
  • AI fluency - already using AI tools daily to solve real problems
  • Genuinely tech fluent — you pick up new tools quickly, enjoy exploring what they can do, and don't wait to be trained. You have a “figure it out” mentality
  • Track record of execution: reliable, thorough, and you only need to be asked once
  • Excellent judgement with confidential and sensitive information
  • Able to manage a demanding and varied workload independently, without losing quality or pace
  • Strong interpersonal skills and the ability to build trust across a remote team
  • The right to live and work in the UK


Highly Desirable

  • Xero or cloud accounting software experience
  • Background in bookkeeping, legal operations, or compliance
  • Experience with Monday.com, data visualisation tools, or project management
  • Familiarity with InfoSec practices — policy management, supplier risk assessments, or compliance frameworks (e.g. ISO 27001, Cyber Essentials)
  • Comfort supporting HR operations


Not Right For You If...

This role won't suit everyone — and that's intentional. It's probably not right for you if:

  • You've spent your career in large organisations where processes, tools, and ways of working were already established — and you'd find building from scratch more frustrating than exciting
  • You're used to corporate layers, clear escalation paths, and defined processes for everything
  • You need a manager to check in regularly or prefer detailed instructions before getting started
  • You see remote working as a compromise rather than your natural working style
  • You treat AI as a tool you'll "get around to" rather than something you're genuinely curious about
  • You prefer to go deep in one specialism rather than move fluidly across Finance, Legal, and Ops in the same week

Working directly with a CEO in a fast-moving scale-up means priorities can shift, new problems appear, and you'll need to adapt without losing momentum. If that sounds exhausting rather than energising, this probably isn't the role for you.


Why This Role Matters

We're not looking for someone to inherit a to-do list. We're looking for someone who sees genuine opportunity in building and owning the operational backbone of a growing company.

You'll work closely with the CEO, with real visibility into how the business runs and the decisions that shape it. The three areas you'll own — Finance, Legal, and Operations are currently carried by leadership, and we're ready to hand them to someone who'll take them further than we have. That's not us offloading; that's us investing in someone we trust to do it better.

As you grow into the role, we'll grow it around you. The areas you excel in will naturally expand; the things that energise you will shape what this role becomes. For the right person, this is a genuine opportunity to become a key part of how Vable scales.


What We Offer

  • Competitive salary (£45,000 - £55,000)
  • Direct exposure to CEO-level thinking
  • Work from home budget and learning budget
  • Private health care following probation
  • Remote-first culture with flexibility
  • Clear path to expand the role based on your strengths


Our Values

💚 The way we work reflects our Values - We take ownership & deliver | We're curious | We're always a team | We're kind & empathetic


Quick Test for Strong Fit

  1. Can you figure things out independently? When faced with unfamiliar tools, do you dive in, use AI to accelerate learning, and emerge with mastery?
  2. Can I rely on you completely? If I ask you to handle something once, will it be done well without follow-up?
  3. Do you see AI as a superpower? Are you already using AI tools daily to work more efficiently and excited about leveraging them to solve operational challenges?
  4. Are you comfortable with ambiguity? When the brief is loose or the priority shifts mid-week, do you adapt quickly rather than wait for clarity that may not come?

Ready to Apply?

Submit your CV, cover letter and answer the application questions. The process runs over 2–3 weeks (around 5 hours of your time) and includes an intro call, a technical interview, a short take-home exercise and a final interview with senior team members.

🎥 We record recruitment calls with your permission to ensure fairness across our remote team. We hire based on skills, potential and passion, and are an equal opportunities employer.

About the job

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Posted on

Job type

Full Time

Experience level

Mid-level

Salary

Salary: 45k-55k GBP

Education

Bachelor degree

Experience

3 years minimum

Location requirements

Hiring timezones

United Kingdom +/- 0 hours

About Vable

Learn more about Vable and their company culture.

View company profile

We are Vable, and since 2004, we've been dedicated to helping organizations worldwide achieve more with the information they consume and produce. We believe that streamlined information management can have a transformative impact on any business's bottom line. Our journey began when our founder, Matthew Dickinson, an ex-lawyer, identified a gap in the legal technology market and developed a newsletter solution specifically for law firms. What started as a way to improve the exchange of legal information quickly evolved into a sophisticated platform for managing every aspect of current awareness. Over the years, we've expanded our reach beyond the legal sector, now serving membership organizations, government departments, banking and financial institutions, and educational bodies.

Our mission is to create engaging products that improve processes and increase efficiency for organizations managing large volumes of information. We achieve this by focusing on innovative technology and deep industry expertise, empowering legal and information teams to work smarter and deliver superior results. At Vable, we're a globally dispersed team bound by accountability and a commitment to supporting one another. We foster relationships built on honesty, trust, and transparency, taking pride in our work and celebrating our successes together. We are a curious group, always asking questions, pushing boundaries, and welcoming creativity to provide the best experience for our clients. Our core products, Vable InfoPro, Vable Inbox, and MyVable, are designed to offer complete control over content aggregation and delivery, moving beyond one-size-fits-all solutions to meet the unique needs of each team. We're committed to transforming how professionals engage with information, ensuring they can stay ahead in an increasingly fast-paced and competitive world.

Employee benefits

Learn about the employee benefits and perks provided at Vable.

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Hours flexibility

Employees have flexibility in their working hours.

Virtual Christmas Parties

Vable hosts virtual Christmas parties for its team.

Location flexibility

Employees have flexibility in their working location.

Open to part-time employees

Vable is open to hiring employees on a part-time basis.

View Vable's employee benefits
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Vable

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