Director of Product

Job Summary:

Responsibilities:

• Own and lead all aspects of an established agile team, including backlog grooming, triage and prioritization, and cross-functional coordination.
• Responsible for defining the scope of new product features and ongoing feature improvements.
• Write and prioritize user stories and define acceptance criteria.
• Analytical ability to break down complex problems and efficiently use data and analytics layered against high-quality user research to inform the direction of the product.
• Track progress, assess risks, coordinate delivery, and actively communicate contingency and mitigation plans for the team.
• Run various ad-hoc research and business analyses to assess opportunities and risks.
• Provide advice and support for the planning of long-term or short-term business objectives or initiatives.
• Apply system-analyst techniques and procedures, including consulting with users to determine hardware, software, or systems functional specifications.

In the first week, expect to:

• Onboard and integrate into Toptal while independently starting to study and learn the Toptal product suite.
• Become acquainted with your product area, the product goals, and those you will partner with.

In the first month, expect to:

• Work cross-functionally and with other Product Managers to organize and prioritize your high-level roadmap and backlog.
• Start collaborating closely with your development team.
• Cultivate strong relationships with team members across various departments.
• Takeover all in-flight and planned initiatives.

In the first three months, expect to:

• Fully support a product category, working collaboratively to complete quarterly planning and set OKRs.
• Exercising discretion and independent judgment, launch features that deliver high business impact.
• Be fully embedded into and own a development team.
• Monitor and measure the success of your initiatives against company goals.
• Continuously improve the team’s processes through meaningful contributions.

In the first six months, expect to:

• Develop a repeatable model for delivering upon our roadmap initiatives.
• Work across the team to measure and refine the roadmap, backlog, and processes to make improvements over time.
• Constantly re-evaluate your roadmap’s alignment with the strategic goals of the business, adjusting where necessary.

In the first year, expect to:

• Deliver your roadmap priorities and promises.
• Ensure your team has an incredible record of building impactful products in a timely and elegant fashion.
• Work cross-functionally to scale your team to meet the growing needs of our business and our users.

Qualifications and Job Requirements:

• Bachelor’s degree is required, preferably in a technical discipline.
• At least 10 years of proven software product management experience.
• Ability to manage the full product lifecycle from discovery to execution.
• Experience working in a SaaS company, with a strong understanding of subscription-based business models, customer lifecycle management, and software implementation processes.
• Knowledge of AI product development processes is a plus.
• Experience with third-party system integrations is a plus.
• Strong expertise in using data to make decisions with a variety of tools and methodologies to gather and synthesize information.
• Ability to creatively craft solutions through data and a customer-centric approach.
• Ability to establish and maintain a high level of credibility with internal and external partners.
• Ability to build wireframes and mockups, with an aptitude for keeping things simple.
• Be meticulous and have a high bar for quality when writing user stories, reviewing designs, brainstorming technical approaches, and testing a feature before it is released.
• Be humble, willing to learn, and do whatever is needed to help us accomplish our goals.
• Experience using agile development methodologies with globally distributed teams and the ability to keep up with a fast-paced and global company.
• Must have excellent written and oral communication skills. Good communication is at the core of everything we do, and you must be a strong communicator able to work with a wide range of stakeholders from senior executives to individual contributors.
• Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
• You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.