Omnisend is a customer-funded and customer-driven company that values transparency, trust, and professionalism. The Account Expert role is crucial for customer and partner success, requiring strong technical and interpersonal skills, a problem-solving mindset, and a passion for ecommerce and marketing.
Requirements
- 1-2 years of customer success-related experience
- Fluency in English language
- Experience and comfort discussing business and sales topics with clients
- Excellent communication skills via chat, phone, video conference, email and comfortable to use Wechat as communication tool
- Strong time management skills and clear sense of ownership and independent working ability
- Understanding of digital marketing metrics and platform improvements
Benefits
- Gross salary starting from 1200 EUR/month based on experience + commission depending on individual results
- Unlimited learning budget for self-improvement
- Private health insurance
- Remote work possibilities
- Unlimited access to psychotherapy
- A workstation budget
- Personalized work anniversary gifts
- Attractive workations and team-led team-building events
