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OmnisendOM

Account Expert (South America)

Omnisend is an ecommerce-tailored email & SMS marketing automation platform that helps businesses to increase their sales by converting their visitors and retaining their customers.

Omnisend

Employee count: 201-500

Salary: 14k-14k USD

AR, CL + 2 more

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Omnisend is a customer-funded and customer-driven company that values transparency, trust, and professionalism. The Account Expert role is crucial for customer and partner success, requiring strong technical and interpersonal skills, a problem-solving mindset, and a passion for ecommerce and marketing.

Requirements

  • 1-2 years of customer success-related experience
  • Fluency in English language
  • Experience and comfort discussing business and sales topics with clients
  • Excellent communication skills via chat, phone, video conference, email and comfortable to use Wechat as communication tool
  • Strong time management skills and clear sense of ownership and independent working ability
  • Understanding of digital marketing metrics and platform improvements

Benefits

  • Gross salary starting from 1200 EUR/month based on experience + commission depending on individual results
  • Unlimited learning budget for self-improvement
  • Private health insurance
  • Remote work possibilities
  • Unlimited access to psychotherapy
  • A workstation budget
  • Personalized work anniversary gifts
  • Attractive workations and team-led team-building events

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Salary

Salary: 14k-14k USD

Location requirements

Hiring timezones

Argentina +/- 0 hours, and 3 other timezones

About Omnisend

Learn more about Omnisend and their company culture.

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We are Omnisend, an e-commerce-tailored email and SMS marketing automation platform designed to help businesses grow by building stronger relationships with their customers. Our journey began in 2014 when our co-founders, Rytis Lauris and Justas Kriukas, established the company, then known as Soundest. We saw a clear need for a tool that would empower e-commerce merchants to make their marketing relevant by sending personalized messages to the right person, at the right time, and through the right channel. This vision has driven us to evolve from a simple email marketing service to a comprehensive omnichannel marketing automation platform that is trusted by over 125,000 online stores worldwide.

Our mission is to help e-commerce businesses of all sizes to increase their sales without increasing their workload. We achieve this by providing a powerful yet user-friendly platform that combines email marketing, SMS, and web push notifications into a single, seamless workflow. We're proud to offer a rich library of pre-built automation workflows, customizable templates, and a drag-and-drop editor that makes creating beautiful, on-brand campaigns effortless. We believe that sophisticated marketing shouldn't be intimidating, which is why we've focused on creating tools that are intuitive and accessible to everyone, from seasoned marketers to small business owners just starting out. We are a customer-funded company, which means our primary focus is on delivering value to our clients. This customer-centric approach has been the cornerstone of our stable and consistent growth. We are a team of passionate professionals who thrive on solving real-world problems for e-commerce brands, and we are committed to providing award-winning 24/7 customer support to help our clients succeed.

Employee benefits

Learn about the employee benefits and perks provided at Omnisend.

View benefits

Company retreats

Annual team trips to a chosen country.

Unlimited access to psychotherapy

Unlimited access to psychotherapy sessions.

Company events

Team-led team-building events and other celebrations.

Private health insurance

Private health insurance is provided to all employees.

View Omnisend's employee benefits
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Omnisend

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