Enablement & Training Support Specialist

We are looking for a highly organised, tech-comfortable Enablement & Training Support Specialist to join our team on a six-month fixed term contract. This role supports the smooth delivery of partner enablement, internal enablement, and implementation readiness during a period of transition.

You will manage training operations, grade assessments, update content, coordinate materials, support workshops and Office Hours, and help keep documentation and assets up to date. If you enjoy structured work, clear processes, and supporting others through excellent organisation and communication, this role is a great fit.

Key Responsibilities

Training & Assessment Administration

• Manage training logistics, communications, and learner enrollments

• Track learner progress and maintain accurate completion records

• Grade enablement assessments using standard rubrics and guidelines

• Provide follow-up communication and support to learners

• Prepare agendas, templates, and materials for workshops and Office Hours

Enablement Content Support

• Update training decks, guides, and internal documentation

• Maintain quality and consistency across enablement materials

• Create simple training content (short videos, walkthroughs, how-to guides) based on outlines or demos

• Support uploading and maintaining content in Skilljar, Confluence, Drive, and partner portals

• Consolidate release notes and help ensure enablement content reflects product changes

Enablement Operations & Coordination

• Coordinate partner enablement activities and follow-up tasks

• Maintain shared documentation, checklists, templates, and readiness trackers

• Support housekeeping across Confluence, Drive, and shared internal resources

• Assist in preparing materials and logistics for bootcamps, demos, and internal enablement sessions

• Help ensure timely execution of operational tasks across the enablement team

• Track partner consultant certifications and follow ups

Implementation & Project Support (Light)

• Assist consultants with small setup tasks that follow clear SOPs

• Support provisioning of customer environments (adding subscriptions, activating users)

• Prepare materials for customer-facing sessions or internal project meetings

Required

• Experience in training administration, L&D coordination, enablement support, or similar roles

• Strong organisation and attention to detail

• Ability to manage multiple small tasks and follow structured processes

• Strong written and verbal communication skills (C1 English language skills required)

• Comfortable using SaaS tools and learning new systems

• Ability to create simple training content (basic video recording/editing, guides, slides)

• Able to work independently in a remote environment

Preferred

• Familiarity with HR tech, talent acquisition, or SaaS products

• Experience using LMS platforms (SkillJar, Docebo, or similar)

• Exposure to enablement teams, customer training, or instructional content

• Confidence using Google Workspace, Confluence, or similar collaboration tools

SmartRecruiters is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

SmartRecruiters is the Recruiting AI Company that transforms hiring for the world’s leading enterprises. Built for global scale, SmartRecruiters, an SAP company, delivers an AI-powered hiring platform that automates and optimizes the entire talent acquisition process, ensuring faster and smarter hiring decisions. More than 4,000 companies, including Amazon, Visa, and McDonald's, rely on SmartRecruiters to build winning teams. In 2025, SmartRecruiters joined SAP, the global leader in enterprise applications. Together, SmartRecruiters and SAP are accelerating the reinvention of hiring by combining cutting-edge AI innovation with the scale, reach, and resources of SAP’s ecosystem.

At SmartRecruiters, we are a values-driven, globally focused tech company with a bold vision for the future of work. We commit and dig deep, embracing challenges with grit, curiosity, and a drive for excellence. We foster a collaborative and inclusive work environment, where trust and determination bring us together. Because together, we will win.

Recognized by Fosway Industry Analysts as a strategic leader in recruitment technology for three consecutive years, and awarded by Comparably as a top company for Women, Perks and Benefits, Work-Life Balance, Happiness, Compensation, Diversity, and Culture - we take pride in creating a place where everyone can thrive. Our remote-friendly culture, competitive salaries, and strong internal mobility ensure that high performers have meaningful growth opportunities in an environment built on respect and empowerment.