Senior Software Engineer

Car wash operators often face the challenge of inconsistent revenue streams and the difficulty of fostering long-term customer loyalty. Many are looking to transition from a model of selling single washes to a more predictable subscription-based service, but they lack the specialized tools to manage and grow this recurring revenue effectively. This is where Rinsed steps in. We provide a comprehensive Customer Relationship Management (CRM) platform built specifically for the $15 billion car wash industry. Our customers, car wash owners and operators of all sizes, need a way to seamlessly integrate their existing point-of-sale (POS) systems, automate customer communication, and gain actionable insights from their data to reduce churn and increase membership sign-ups.

Rinsed empowers car washes to delight their customers and unlock significant growth. Our platform offers tools for automated email and text marketing, streamlined customer engagement to minimize membership cancellations, and user-friendly online sales forms that boost conversion rates. By unifying customer data, marketing tools, and business metrics into one easy-to-use system, we help operators understand customer behavior, personalize their marketing efforts, and ultimately transform occasional visitors into loyal members. We understand that the most important customer interactions often happen at the wash itself, and our recent acquisition of Ignite Wash, a car wash salesperson platform, further enhances our ability to provide a holistic view of the customer journey and equip operators with tools for excellence in every interaction. Our focus is on helping car washes evolve their business, manage millions of memberships, and thrive in the modern, subscription-driven economy.