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RinsedRI

Software Engineer, Support

Rinsed is a B2B SaaS company providing a specialized CRM platform for the car wash industry, enabling them to manage and grow subscription revenue.

Rinsed

Employee count: 51-200

Salary: 160k-180k USD

United States only

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We are seeking a driven, intellectually curious candidate who is excited to work at a fast-growing startup. As the Software Engineer responsible for support tooling, you will be working in close collaboration with the engineering & support teams to respond to internal requests/bug reports and make technical contributions to the core products to make them easier to support and improve overall usability.

Requirements

  • 3+ years of experience in software development roles, preferably full stack
  • Familiarity with Ruby, Rails, Postgres, JS, RSpec (or comparable testing frameworks)
  • Proficient with SQL
  • Experience working on a mature SAAS product with good understanding of CI/CD, testing and general best practices

Benefits

  • Competitive salary
  • Unlimited PTO
  • Health / dental / vision insurance
  • 401k Matching

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Salary

Salary: 160k-180k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Rinsed

Learn more about Rinsed and their company culture.

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Car wash operators often face the challenge of inconsistent revenue streams and the difficulty of fostering long-term customer loyalty. Many are looking to transition from a model of selling single washes to a more predictable subscription-based service, but they lack the specialized tools to manage and grow this recurring revenue effectively. This is where Rinsed steps in. We provide a comprehensive Customer Relationship Management (CRM) platform built specifically for the $15 billion car wash industry. Our customers, car wash owners and operators of all sizes, need a way to seamlessly integrate their existing point-of-sale (POS) systems, automate customer communication, and gain actionable insights from their data to reduce churn and increase membership sign-ups.

Rinsed empowers car washes to delight their customers and unlock significant growth. Our platform offers tools for automated email and text marketing, streamlined customer engagement to minimize membership cancellations, and user-friendly online sales forms that boost conversion rates. By unifying customer data, marketing tools, and business metrics into one easy-to-use system, we help operators understand customer behavior, personalize their marketing efforts, and ultimately transform occasional visitors into loyal members. We understand that the most important customer interactions often happen at the wash itself, and our recent acquisition of Ignite Wash, a car wash salesperson platform, further enhances our ability to provide a holistic view of the customer journey and equip operators with tools for excellence in every interaction. Our focus is on helping car washes evolve their business, manage millions of memberships, and thrive in the modern, subscription-driven economy.

Employee benefits

Learn about the employee benefits and perks provided at Rinsed.

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Paid Sick Days

Paid time off for illness.

Paid Holidays

13 Company Holidays per year.

Bereavement Leave Benefits

Paid time off for bereavement.

Disability Insurance

Insurance coverage for disability.

View Rinsed's employee benefits
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Rinsed

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Rinsed hiring Software Engineer, Support • Remote (Work from Home) | Himalayas