Associate Account Solution Architect

The Red Hat Sales team seeks an Associate Account Solution Architect to join us in our North Sydney office. In this role, you will be assigned Enterprise accounts for Red Hat in the Telecommunications Industry. Working with a Sales Account Executive and Senior Account Solution Architect, you’ll create possibilities, solve problems and build long-lasting relationships and expand our business in key accounts. You will help our customers adopt solutions across the Red Hat portfolio, giving them a competitive advantage. You will develop your technical knowledge, skills with open source software, and understanding of customer business processes, to help identify and support solutions across multiple technology platforms. You will need excellent communication and people skills and be prepared to operate as a dedicated team player.

What will you do

• Work in close partnership with the Senior Account Solution Architect and wider sales team to develop recommendations for the design and implementation of complex technology offerings and business solutions to help the team achieve sales targets
• Participate in sustaining healthy relationships with existing/prospective customers; you will educate them about Red Hat products, help resolve problems and challenges in a timely manner, and demonstrate constant curiosity about their business structure and operations.
• Contribute to the design, building, and presentation of solutions to customers
• Facilitate the technical validation process with customers, including product and solution presentations, workshops and demonstrations, technical deep dive sessions proofs of concept
• Follow the guidance and mentoring of the Senior Account Solution Architect to ensure an excellent customer experience with our products and services
• Work to become established as a trusted subject matter expert for the customers, gain the confidence of IT professionals, and build valuable relationships with technical business stakeholders.

Required Skills

• Ability to work under instruction, meet deadlines and be held accountable for assigned activities/tasks.
• Minimum of 3 years of experience working as a sales engineer, consultant, solution architect or in a relevant technology-focused role
• Excellent written and verbal communication skills, plus experience delivering technical business presentations
  

About Red Hat

Red Hat is the world’s leading provider of enterpriseopen source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

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