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OnHiresON

Trading Knowledge & Documentation Lead (Technical Writer)

OnHires is a global tech recruitment agency focused on providing tailored staffing solutions for fast-growing tech companies.

OnHires

Employee count: 11-50

United States only

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Dubai • AI Fintech • Full-Time

🚀 About the Company

Join a Dubai-based AI-driven fintech shaping the next generation of crypto and FX trading. Our platform empowers traders to automate strategies, leverage proven systems, and manage risk with clarity and confidence. Everything we build is tested in live markets, not just theory — and we’re just getting started.

What you’ll do

  • Become a power user of the platform and understand how real traders use it

  • Own the knowledge base: concepts, feature explainers, “how it works,” and “read-before-you-use” guides

  • Build simple, structured learning paths that take users from beginner to confident strategy builder

  • Write clear release notes and in-app help that explain why a feature matters

  • Turn insights from product, engineering, and trading educators into sharp documentation

  • Use analytics to decide what to create, refine, or retire

  • Continuously improve content based on community questions and product updates

In your first 90 days, you might interview trading educators, rebuild the “Getting Started” journey for strategy setup, and ship guides that reduce common support questions.

You Might Be a Good Fit If

  • You trade personally (even small scale) or are eager to learn crypto/FX trading properly.

  • You enjoy explaining margin, leverage, position sizing, and strategy logic.

  • You write clean, precise English and value accuracy.

  • You ask smart questions until everything is crystal clear.

  • You’re data-driven and use analytics to guide content decisions.

  • You like owning a domain and becoming the source of truth for how a product works.

Nice-to-Haves

  • Experience with fintech, trading, or data-heavy products.

  • Familiarity with analytics tools.

  • Basic SQL or similar querying skills.

🎁 What’s In It For You?

🌴 30 Days Paid Leave — Take time to recharge and explore
🏥 Comprehensive Health Insurance — Your well-being matters
💼 Career Growth — Work at the intersection of trading and AI
🤝 Collaborative Culture — Join a team shaping the future of fintech

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior
Manager

Location requirements

Hiring timezones

United States +/- 0 hours

About OnHires

Learn more about OnHires and their company culture.

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OnHires is a global recruitment agency that specializes in tech recruitment and staffing for fast-growing companies. With a deep understanding of client needs and a large seafarer database, we tailor solutions that effectively find the right specialists swiftly and professionally. Our approach is centered around delivering exceptional service through remote recruitment, dedicated to meeting the diverse demands of the tech industry, including sectors like AI, Web3, and FinTech.

Our mission at OnHires is to connect great companies with even greater talent. Established in 2017, our vision is to be the leading partner that both clients and candidates always choose to connect with. OnHires has a team of experienced professionals who pride themselves on their ability to scale businesses by recruiting not just efficiently but also creatively, enhancing the hiring metrics of our esteemed clients. We believe in nurturing a culture that prioritizes growth, teamwork, and shared success, ensuring that as we celebrate our achievements together, we continuously learn and innovate in the recruitment space.

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OnHires

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