About Happy Returns
Happy Returns is an American software and reverse logistics company that has fundamentally transformed the way e-commerce merchants handle product returns. Founded in 2015 by David Sobie and Mark Geller, the company pioneered a box-free, label-free returns solution that allows online shoppers to return purchases at third-party locations known as "Return Bars," including The UPS Store, Staples, and Ulta Beauty stores across the United States. The company's innovative approach eliminates the need for consumers to package items, print labels, or wait for mailed packages to reach their destination.
In June 2021, Happy Returns was acquired by PayPal, and then in October 2023, UPS purchased the company for $455 million, making it a subsidiary of the global logistics giant. Today, Happy Returns operates with a network of over 10,000 Return Bar locations and serves hundreds of leading e-commerce brands including Everlane, SHEIN, Revolve, Gymshark, and Levi's. The company combines technology and reverse logistics to deliver a seamless returns experience while helping retailers reduce costs, prevent fraud, and accelerate restocking. Their platform includes AI-powered fraud detection tools, item scanning technology, and consolidated shipping solutions that can reduce returns-related customer service contacts by 80%.
FAQs
- Is Happy Returns hiring remotely?
- Yes, Happy Returns has 1 open remote job on Himalayas.
- Which countries does Happy Returns have remote employees in?
- Happy Returns has employees in United States. Check the location requirements on each of its open remote jobs.
- How much does Happy Returns pay?
- Happy Returns has included a salary in 1 job post on Himalayas. See Happy Returns salaries for the pay range of each role.
- What benefits does Happy Returns offer?
- Happy Returns lists 5 benefits: Health Insurance, 401(k) Retirement Plan, Remote Work Opportunities, Growth Opportunities, and Warehouse Automation.
- Does Happy Returns offer a four-day work week?
- Happy Returns does not list a four-day work week among its benefits.
- What is Happy Returns's tech stack?
- Happy Returns lists 10 technologies in its tech stack, including Google Cloud Platform, Kubernetes, PostgreSQL, Node.js, and Redis.
- When was Happy Returns founded?
- Happy Returns was founded in 2015.
- Who is the CEO of Happy Returns?
- David Sobie is the CEO of Happy Returns.
- How many employees does Happy Returns have?
- Happy Returns has 51-200 employees.
- What industries or markets does Happy Returns operate in?
- Happy Returns operates in the following markets: Software, Reverse Logistics, Ecommerce, Logistics, Retail Technology, Supply Chain Management, Fraud Detection, AI, Customer Service, and Shipping.
- What is Happy Returns's website?
- Happy Returns's website is happyreturns.com.
United States