Loop

Loop is a return management platform that grows with brands. And makes returns stress-free for you and your shoppers. We built Loop to fix returns so you can focus on growing your business and making the cool stuff people like us love to shop for–again and again.

In a perfect world, returns wouldn’t exist

Commerce should be a complete loop, but it often breaks because shoppers don’t always order the right versions of the products they’ll love. The experience you create at the point of return shapes not just each shopper’s future with you, but your destiny as a brand.

That’s where we come in.

Returns happen, but we make them work for you

With Loop, your shoppers fall in love with your products easily, even when they’re making a return—and come back to shop with you again and again.

What we value

• Be A Human First: The world anticipates workers, but we show up as humans. We check in on the wellbeing of others and take care of ourselves, so we can all show up to Loop as our best selves.

• Clear Is Kind: We’re kindest when we’re transparent and honest with others to help them succeed. We ask clarifying questions and seek to understand instead of being understood.

• Go Get Results: We don’t wait. We each take personal responsibility to drive action. We move quickly, but we don’t hurry. We pursue constant improvement—so when we know better, we do better.

• Land The Plane: We hold ourselves accountable to our own results and behaviors. We push to make decisions, and then move on them when they’re made. We finish what we start.

• Make Merchants Successful: We exist to make our merchants more successful, and we’re obsessed with that challenge. We impact real problems and prove real value by being experts in our industry.