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GenesysGE

Lead Developer (SQL,Python)

Genesys is an American software company that sells customer experience (CX) and call center technology to mid-sized and large businesses, offering both cloud-based and hybrid cloud software.

Genesys

Employee count: 5000+

India only

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Positions in this job profile are responsible for providing strategic consulting to customers to help them operate more efficiently or effectively using products sold by the organization. Activities include: identifying and measuring customers strategic problems; recommending, designing and implementing intuitive and competitive business solutions; identifying business opportunities and potential growth areas for customers; developing roadmaps and action plans for organizations to achieve their long-term strategic objectives; and assisting clients in adopting best practices.

Requirements

  • Design and implement robust, scalable data pipelines and data warehouses using Snowflake and related tools.
  • Develop and maintain complex data models that meet performance, scalability, and reliability standards.
  • Define and enforce data architecture best practices, including naming conventions, schema design, and access controls.
  • Develop and optimize ETL/ELT processes using Snowflake, Snowpipe, dbt, Streams, and Tasks.
  • Write high-performance SQL queries and implement solutions to manage compute and storage costs effectively.
  • Build reusable data components and workflows that support analytics, reporting, and machine learning use cases.
  • Monitor Snowflake usage and tune performance at query, schema, and warehouse levels.
  • Establish proactive monitoring and alerting frameworks for data quality and cost management.
  • Partner closely with analytics, BI, and platform teams to ensure reliable data delivery for reporting and analytics.
  • Engage with business stakeholders to understand requirements and translate them into technical data solutions.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior
Manager

Location requirements

Hiring timezones

India +/- 0 hours

About Genesys

Learn more about Genesys and their company culture.

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At Genesys, we empower more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. We've been a global leader in customer experience and cloud contact center solutions since 1990, serving thousands of SMB and enterprise customers across six continents. Our journey began with a vision to revolutionize how businesses connect with their customers, and today, we're proud to be at the forefront of the experience economy.

Through our innovative AI-Powered Experience Orchestration platform, Genesys Cloud, we deliver the future of CX to organizations of all sizes. This all-in-one solution, born in the cloud, enables businesses to provide empathetic, personalized experiences at scale. We believe in the power of AI and automation to not just make interactions more efficient, but to make them more human and personalized. Our platform helps organizations connect every customer moment across marketing, sales, and service on any channel, while also improving employee experiences. We're passionate about helping businesses differentiate themselves with the right customer experience at the right time, driving stronger workforce engagement, efficiency, and operational improvements. We offer a suite of solutions including Genesys Cloud CX, Genesys Multicloud CX, and Genesys DX, catering to diverse industries such as banking, government, healthcare, retail, and insurance. Our commitment to innovation is relentless, and we continuously update our platform with new features and improvements to ensure our customers are always equipped for the future. We're not just a technology provider; we're a partner dedicated to helping businesses build trust and loyalty by orchestrating smarter, more connected experiences.

Employee benefits

Learn about the employee benefits and perks provided at Genesys.

View benefits

401(k) Retirement Plan

Retirement savings plan.

Work From Home Policy

Option to work remotely.

Dental Insurance

Coverage for dental care.

Vision Insurance

Coverage for vision care.

View Genesys's employee benefits
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Genesys

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