First Due

At the heart of First Due is a culture of service, innovation, and a deep commitment to the safety of first responders and the communities they serve. Founded in 2016 following a tragic line-of-duty death caused by a lack of critical building information, the company was built on a mission to ensure that no first responder ever arrives at a scene unprepared. This 'first due' mentality—referring to the first apparatus to arrive at an incident—drives everything the company does, from its product development to its client relationships.

First Due is re-imagining public safety technology by moving away from siloed, legacy systems to a holistic, cloud-native platform. The company values 'aggressive innovation,' constantly pushing boundaries to provide fire and EMS agencies with a single, end-to-end solution that manages every aspect of their operation—from pre-incident planning and fire prevention to incident reporting and community engagement. This approach empowers agencies to make data-driven decisions that save lives and property.

Internally, First Due fosters a culture of respect, accountability, and entrepreneurship. Employees are viewed as the company's greatest asset, enjoying high degrees of autonomy and a transparent organizational structure. The team is united by a shared passion for solving real-world problems for first responders, supported by a work environment that prioritizes well-being and professional growth through benefits like unlimited time off and annual company retreats.