We are seeking an experienced and dynamic Manager to oversee the delivery and governance of our multi-country payroll operate engagements. The role will lead the engagement team utilizing one global methodology to track the end-to-end process and provide subsidiary governance throughout the client life-cycle to mitigate risk, increase corporate transparency, improve compliance, ensure leveraging of key data insights and provide clients will additional product offerings.
Requirements
- Act as the Engagement Manager for multi-country clients and implementations.
- Manage global MCPO delivery of multiple clients and all client escalations.
- Provide strategic oversight and guidance on payroll compliance, regulations, and best practices across different jurisdictions.
- Develop and maintain strong client relationships, acting as the primary point of contact for all client-related communications.
- Identify opportunities for process optimization and drive the implementation of innovative solutions to enhance service delivery.
- Manage risks and issues proactively, ensuring that any potential impacts on the client service are mitigated effectively.
- Actively run and participate in client pursuits. Partner with the account teams in business development activities.
Benefits
- Global Delivery Services (GDS) centers
- Diverse client base
- Cutting-edge payroll projects
- Transformative leadership
- Diverse and inclusive culture
