Systems Engineer -Tokyo Area*

We are seeking a skilled Systems Engineer to engage with strategic customers and partners in Japan to support regional revenue growth. The role involves maintaining a Customer Demo Lab environment, collaborating with sales teams, and demonstrating the value of Extreme Networks solutions to customers.

Requirements

• Collaborate with account managers to identify customer needs and propose technical solutions
• Conduct training and product demonstrations to Extreme employees, customers and partners
• Participate and deliver technical assessments, proof-of-concept deployments, and architectural workshops for prospective customers
• Deploy, configure, and maintain Extreme Networks hardware and software
• Design and maintain layer 2/3 topologies, including VLANs, routing, and IPv6 configurations
• Monitor and troubleshoot lab network performance and stability
• Maintain lab documentation (topology diagrams, IP plans, configurations)
• Support automated testing frameworks and integrate network infrastructure into CI/CD pipelines where applicable
• Configure and maintain network services in the lab (e.g., DHCP, DNS, NTP, syslog)
• Implement and manage firmware upgrades and backup configurations across test equipment
• Manage physical cabling and racking of devices; ensure proper labeling and cable management
• Track hardware inventory, licensing, and lab resource allocation
• Strong written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical audiences
• Ability to work independently and manage multiple priorities
• Customer-oriented mindset with strong problem-solving skills
• Collaborative approach when working with internal teams and external partners
• Fluent in Japanese (native or business level) and proficient in English (reading/writing/speaking)

Benefits

• OTE on a 70-30 split and is based on qualifications and experience
• Opportunity to work with a variety of modern networking technologies across diverse customer environments
• Supportive team environment focused on continuous learning and collaboration
• Exposure to enterprise, education, government, and service provider use cases in the Japan market