Product Owner - Applicant Tracking System

Our mission and where you fit in

At Employment Hero, we're an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down.

There's never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let's see if we could be a match!

What your days might look like

This role will spearhead the continual enhancement and development of Employment Hero's applicant tracking system (ATS), which forms a critical part of its Talent Solutions portfolio.

As the designated PO, you'll lead our ATS squad to execute the product roadmap and deliver clear results for our users. You’ll be an integral part of our Talent Product team consisting of Designers, Engineers and Product experts. We’ll champion your development and challenge you to be bold and ambitious.

As a Product Owner, you'll be responsible for

Product Ownership Delivery

• Responsible for the delivery of the product vision and its success
• Translate the product vision and roadmap through to delivery, operation and continuous improvement
• Monitor and adapt the product vision and roadmap as constraints are identified, whilst staying true to the product vision

Backlog Management

• Apply a strategic mindset to user story prioritisation and delivery
• Continually maintain a prioritised backlog of user stories
• Balance business goals, stakeholder expectations and customer desirability with what can feasibly be delivered (technically and within available time and budget)
• Represent the customer and business in decision-making prioritisation during release and sprint planning
• Able to identify, filter and prioritise customer complaints and feedback

Collaboration and Team Management

• Collaborate with designers and product leadership team to plan, undertake and input results of testing and performance measurement into future release and roadmap planning
• Collaborate with our Product Designers to ensure we deliver best-in-class designs, and create appropriate user stories and acceptance tests
• Collaborate with Technical Architects and Developers to ensure the product vision and designed solutions are feasible and viable
• Work with Sales and Marketing to develop launch collateral with the aim of educating and sharing Product’s vision with customers and prospects alike
• Collaborate with Professional Services and Support teams to create rollout and implementation plans for existing customers

Communication

• Concisely explain ideas, issues or project status to key stakeholders and the wider organisation at an appropriate level of business or technical detail
• Ensure product requirements are gathered accurately and are communicated transparently to the product squad
• Be able to host, conduct and articulate presentations to the whole organisation, including C-level execs, as well as corporate partners and external customers

What you will bring

• 2+ years of relevant work experience in product ownership or management
• Proven success working with development teams using agile (Scrum preferred)
• Able to write well-defined specifications to clearly communicate expected product outcomes
• Track record of being able to critically analyse data samples and produce sensible insights to fuel product initiatives
• Able to challenge expectations and question the status quo on a day-to-day basis
• Hungry, creative, enthusiastic, and data-driven with a diverse skill set
• Experience validating ideas and generating user feedback through different customer research methodologies

We've got your back

Whether you're a seasoned remote-first pro, or a first-timer, you're in good company. With 900+ heroes globally, team support and collaboration is at your fingertips.

Plus you'll get to enjoy a number of great perks, including:

• Remote-first and flexible working arrangements
• A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We've got you covered!)
• We set you up for success with the latest and greatest hardware, tools and tech
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
• Reward and recognition programs - because great work should be recognised and rewarded
• Including Lightning Award for delivering quality work at speed and Values Champion Awards
• Swag app cashback offers and discounts on hundreds of your favourite brands and products
• Self, health, wealth and happiness programs
• Social events and team celebrations
• Employee Share Option Program: be an owner of Employment Hero
• Annual Global Gathering to get to know your global colleagues - so far we've been to Thailand, Vietnam and are excited to meet in Bali in September 2024