Himalayas logo
CSGCS

Solution Engineer

CSG delivers innovative customer engagement solutions that help you acquire, monetize, engage and retain customers.

CSG

Employee count: 5000+

India only

Hi, I'm Christy Anne, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

We are looking for a Job Profile Solution Engineer:

  • You will report to the Global Leader Customer Solutions Consulting to contribute towards conducting sales presentations and product demonstrations of Encompass solutions.
  • You will identify the customer requirements and collaborate with our teams to promote the product/ solution and service design approach to meet those requirements, present the proposed solution, and adjust the solution for the customer.
  • You will be under the guidance of more experienced Solution Consultants/Engineers, validate the product, service, and/or solution is relevant, the right fit, and complete for the customer.
  • You will collaborate with the product team to identify, document and close out any roadmap items required as part of the solution.
  • You will collaborate with other solution engineers and architects to design and present technical architecture and/or product/solution design to the customer.
  • You will demonstrate the functional and technical aspects of the solution while educating the customer on the value-based benefit, scalability, story, Return on investment, and environment configuration of the solution.
  • You will assess deliverables, approach and solutions to guide standardization across multiple solutions sets, simplify the solution sales approach and a more effective & efficient solution

Is this opportunity right for you? We’re looking for candidates who:

  • Bachelor's degree in BS/BA/BE, or related field with 5 years' experience in sales of software products and services or customer facing solutioning
  • Proficiency in English in a business environment
  • 5 years pre-sales experience in CSG's target markets
  • Experience in setting-up and leading a technical demonstration
  • Experience in Telco BSS
  • Successful track record of presales roles supporting large to mid-sized pursuits
  • Excellent customer facing presence with experience to actively participate in successful sales opportunities

CSGer Perks & Benefits

  • Work from Home, in-office, or hybrid
  • Employee Belonging Groups
  • Healthcare: Dental, Medical, and Vision
  • Paid Vacation, Volunteer, and Holiday Time Off
  • And so much more!
  • View More Benefits (https://www.csgi.com/careers/)

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here

Our Guiding Principles

Impact

Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity

Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration

Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Location(s):

IN.Bangalore.Remote

Location(s):

India RemoteIndonesia Remote, Lebanon Remote, South Africa Remote

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

India +/- 0 hours

About CSG

Learn more about CSG and their company culture.

View company profile

CSG delivers innovative customer engagement solutions that help you acquire, monetize, engage and retain customers.

Meet CSG

Customer experience, commerce and payments have changed forever. With innovative new technologies like 5G and AI reshaping consumer expectations, it’s up to brands to deliver digital, engaging experiences that win over customers, no matter where they are in their customer journey.

That’s where CSG comes in. CSG is a purpose-driven, high-growth SaaS platform company helping some of the world’s most recognizable brands solve their toughest business challenges. We’re a trusted partner to global companies that want to evolve to meet the demands of today’s digital economy, with future-ready solutions that drive exceptional customer experiences.

We make experiences extraordinary.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. We’re with you and your customers every step of the way, and at every stage of the customer lifecycle. We can consult with you on customer needs, design a front-facing customer experience and deliver the back-office systems to back it up. And we wrap it all in our managed services and CX consultancy to continue fine-tuning and improving interactions and operations.

The impact of our solutions isn’t always seen, but it’s felt. When a teenager tops up their cell phone plan to stay on the phone with their grandparents a little longer, that’s CSG. When someone gets a reminder that their vital medication is ready for pickup, CSG helps make that happen. And when someone pays directly from their bank account to avoid processing fees, yes, that’s CSG too.

Employee benefits

Learn about the employee benefits and perks provided at CSG.

View benefits

Unlimited vacation

Take the time you need to unwind.

Retirement benefits

Immediately vested 5.5% 401(k) match.

Equity benefits

Employee stock purchase plan at 15% off.

Healthcare benefits

Healthcare benefits starting from day one.

View CSG's employee benefits
Claim this profileCSG logoCS

CSG

View company profile

Similar remote jobs

Here are other jobs you might want to apply for.

View all remote jobs

83 remote jobs at CSG

Explore the variety of open remote roles at CSG, offering flexible work options across multiple disciplines and skill levels.

View all jobs at CSG

Remote companies like CSG

Find your next opportunity by exploring profiles of companies that are similar to CSG. Compare culture, benefits, and job openings on Himalayas.

View all companies

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
CSG hiring Solution Engineer • Remote (Work from Home) | Himalayas