CSGCS

Platform Engineer II

CSG delivers innovative customer engagement solutions that help you acquire, monetize, engage and retain customers.

CSG

Employee count: 5000+

Portugal only

Platform Engineer II to join our DPM Operations team. The DPM Operations team is accountable for the effective operation and support of solutions delivered by the DPM Product Development Teams. This accountability covers seven main areas:

  • Supporting AWS Cloud Infrastructure
  • Assist on Improve security engineering audit and compliance tasks including alert tuning, log collection
  • installing, patching and upgrading DPM Products on our SaaS platform
  • maintaining deployment and application infrastructure
  • validating installation, configuration, release and promotion processes and procedures
  • supporting the DW Product Development Teams’ releases and promotions through production
  • monitoring the function and performance of DPM solutions
  • automating and documenting Platform Engineer processes
  • participating in the Platform Engineer on-call rotation schedule

You will work with a fun and exciting team and be on the absolute cutting edge of technology.

What you will be doing:

  • DPM Product installation and configuration.
  • Assist troubleshooting Platform errors.
  • Trouble-shoot and assist with bugfixes for DPM Applications.
  • Monitor DPM solutions’ function and performance
  • Automate and document Platform Engineer processes.
  • Participate in a 24/7 on-call rotation
  • Collaborate with colleagues in architecture and development groups
  • Install, configure and upgrade third party products and open-source solutions
  • Bi-weekly off-hour maintenance activities performed within the required maintenance window

You should have:

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. Remember, you are not solely your resume. Give your transferable skills the chance to tell the full story. Channel the power of YOU and apply to explore the possibility we're the perfect fit.

  • Bachelor’s degree in Computer Science or related field
  • Minimum 2 years’ experience with development and release processes
  • NATO SECRET (NS) security classification or willingness to undergo screening to attain NATO Secret security clearance
  • Experience configuring, managing and upgrading servers and software
  • Knowledge of database applications (Oracle) and Web Services (REST)
  • Familiarity with version control, continuous integration and delivery tools (Git, Jenkins, Artifactory or related services like Azure DevOps, Salt, AWS CodeCommit/Build/Pipelines, BitBucket or GitLab)
  • A desire to learn new things. Our team is on the cutting edge of technology and are more than happy to train you.
  • Other Valuable Skills:
  • Software development experience on Linux platforms in common scripting languages is highly desirable (NodeJS, Java, Python, bash,)
  • Experience with AWS Cloud Services, Kibana, ADO Boards, JIRA and Remedy
  • Familiarity with AWS or equivalent public cloud experience
  • Familiarity with Infrastructure as Code

Who will love this job:

  • A trusted team player – you know how to connect and communicate with your audience(s) around the world and create safe environments to voice diverse opinions, foster diversity and belonging and above all treat people with respect
  • A growth driver – you have a mindset that anticipates and adapts to changing needs and can bring partners together to contribute and work toward a shared vision
  • A game changer – you dream big and push the limits of what's possible to improve for yourself and others

A thinker – you take advantage of resources and implement ideas in new ways to diagnose complex problems find solutions

Location(s):

Portugal RemotePT.BRAGA.OFFICE

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

Portugal +/- 0 hours

About CSG

Learn more about CSG and their company culture.

View company profile

CSG delivers innovative customer engagement solutions that help you acquire, monetize, engage and retain customers.

Meet CSG

Customer experience, commerce and payments have changed forever. With innovative new technologies like 5G and AI reshaping consumer expectations, it’s up to brands to deliver digital, engaging experiences that win over customers, no matter where they are in their customer journey.

That’s where CSG comes in. CSG is a purpose-driven, high-growth SaaS platform company helping some of the world’s most recognizable brands solve their toughest business challenges. We’re a trusted partner to global companies that want to evolve to meet the demands of today’s digital economy, with future-ready solutions that drive exceptional customer experiences.

We make experiences extraordinary.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. We’re with you and your customers every step of the way, and at every stage of the customer lifecycle. We can consult with you on customer needs, design a front-facing customer experience and deliver the back-office systems to back it up. And we wrap it all in our managed services and CX consultancy to continue fine-tuning and improving interactions and operations.

The impact of our solutions isn’t always seen, but it’s felt. When a teenager tops up their cell phone plan to stay on the phone with their grandparents a little longer, that’s CSG. When someone gets a reminder that their vital medication is ready for pickup, CSG helps make that happen. And when someone pays directly from their bank account to avoid processing fees, yes, that’s CSG too.

Employee benefits

Learn about the employee benefits and perks provided at CSG.

View benefits

Unlimited vacation

Take the time you need to unwind.

Retirement benefits

Immediately vested 5.5% 401(k) match.

Equity benefits

Employee stock purchase plan at 15% off.

Healthcare benefits

Healthcare benefits starting from day one.

View CSG's employee benefits
Claim this profileCSG logoCS

CSG

View company profile

Similar remote jobs

Here are other jobs you might want to apply for.

View all remote jobs

59 remote jobs at CSG

Explore the variety of open remote roles at CSG, offering flexible work options across multiple disciplines and skill levels.

View all jobs at CSG

Remote companies like CSG

Find your next opportunity by exploring profiles of companies that are similar to CSG. Compare culture, benefits, and job openings on Himalayas.

View all companies

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
CSG hiring Platform Engineer II • Remote (Work from Home) | Himalayas