Senior Test Engineer

Hi, I'm Cassie Alexander, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

We’re looking for a motivated, energetic Senior Test Engineer to join our Systems Team within the Customer Experience division. Our Systems team supports our Xponent Messaging and Voice systems that deliver world-class SMS, MMS, RCS, and Voice on behalf of top retail brands.

Success in achieving our mission starts with a strong foundation of employees who believe in the mission and are passionate about what they are working on. This role has the unique opportunity to contribute to help build our foundation by defining and implementing our QA procedures and align with Division standards.

Candidates must have experience working in a professional software development environment. The ideal candidate would have experience in both manual and automated testing, familiarity testing APIs and transactional systems, experience in the messaging or telecom space, and be creative and self-driven.

We are looking for a Senior Test Engineerwho will:

• Collaborate within a cross-functional team to deliver projects in a highly iterative fashion, working closely with product management, product owners, developers, and other testers

• Design and develop comprehensive software test plans aligned with release features, ensuring robust feature and regression coverage

• Execute hands-on functional and regression testing, thoroughly documenting test results and findings

• Develop and implement dedicated QA testing processes and frameworks to elevate quality assurance standards across the team

• Drive automation best practices, increasing the percentage of automated test cases and leading efforts to expand automation coverage

• Contribute to the development of documentation for internal and/or external clients as needed

Is this opportunity right for you? We are looking for candidates who have:

• Bachelor’s degree in Computer Science, related field or equivalent experience

• 5+ years of experience in a professional SaaS development environment

• 5+ years of experience working in Agile or SAFe development environments

• 3+ years of experience developing or testing complex systems built on AWS and/or Azure cloud services

• Proven experience developing acceptance criteria for web applications and APIs (REST and SOAP)

• Hands-on experience testing messaging and mobile applications across multiple devices (e.g., iPhone, iPad)

• Proficiency with automated testing tools and execution of automated tests

• Experience with API testing tools such as Postman or Bruno.

• Demonstrated success in leading the implementation of new testing and automation tools and processes

• Solid understanding of relational database concepts and proficiency in SQL

• Experience working with AI-powered development or testing tools (e.g. Cursor AI)

• Strong track record of thriving in fast-paced environments with minimal supervision

• Ability to read, write, speak and understand the English language in a business environment

CSGer Perks & Benefits

• Work from Home

• Employee Belonging Groups

• Healthcare: Dental, Medical, and Vision

• Paid Vacation, Volunteer, and Holiday Time Off

• And so much more!

View More Benefits

Please submit your application at csgi.com/careers. Applications will be accepted for at least 5 days from original posting date.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Position Pay Range:

This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.

This role is eligible for a bonus opportunity.

Location(s):

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are.

Learn more about CSG Inclusion & Impact here.

Our culture is award-winning: CSG has been recognized a US News & World Report “Best Companies to Work For” for 2025-2026, a Newsweek “America’s Greatest Workplaces in Tech” for 2025 and “The Top Company in Technology for Women to Work” for 2025, among many others.