CSG hiring Operational Engineer I • Remote (Work from Home) | Himalayas
CSGCS

Operational Engineer I

CSG delivers innovative customer engagement solutions that help you acquire, monetize, engage and retain customers.

CSG

Employee count: 5000+

India only
Remote, IndiaWe are excited to learn more about you and your unique background.At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. This is your opportunity to join one of our high-performing teams. Channel the power of YOU and begin the journey to becoming a CSGer.

We are looking for a Operational Engineer I who will:

CSG’s vision is to enable our client’s growth with leading business solutions and services that maximize every customer interaction. In SAND, we contribute to that vision by creating and scheduling processes to efficiently load data, extract data and transfer data internally and externally to our customers. CSG’s SAND Team is currently hiring an Operational Engineer to design, develop, implement, and support their processes. We are in the process of modernizing our environment – moving our processing to the cloud, interfacing / utilizing AWS S3 storage, enhancing our web pages and reporting / file tracking pages, and providing additional self-service interfaces. The SAND team is committed to continuous improvement in how processes are developed and supported. We hire like-minded individuals that thrive in such an environment.Ideal candidates will have a passion and dedication to supporting and enhancing existing processes as well as developing new high-quality solutions in a DevOps culture employing agile development practices. As an operational engineer, you will be playing a critical role in building business-critical solutions and collaborating with other teams to ensure the customer needs are met. If this position interests you and you want to challenge yourself to grow and contribute significantly to team, in a team driven environment then CSG’s SAND team is the place for you.
  • Design, develop, test, implement, and support solutions to process scheduling, data transfer requests and business reporting needs.
  • Focus on high-end, reliable, performant, and scalable solutions with a strong focus on the customer and delivering value.
  • Actively participate in a self-organized agile team to prioritize and manage a large workload of development, maintenance, and support activity, and to continuously deliver high-quality results.
  • Perform troubleshooting and resolve issues working with client support and operations partners as necessary – sometimes in non-business hours.
  • Adhere to CSG and team policies and practices of secure development, code management, change management, and incident management.
  • Learn and adapt to new technologies as necessary.
  • The timing can be flexible; however, there is an expectation to interact with US team members, which may extend until 9:30 PM.
Is this opportunity right for you? We are looking for candidates who have:
  • Bachelor's in computer science or related technical field or equivalent practical experience.
  • Good experience with Linux (RHEL8/9) OS.
  • Experience with programming languages such as Linux Shell scripting, Perl, SQL and Python(preferred).
  • Skills, experience and passion for continuous integration, test automation, automated deployments, and monitoring/alerting telemetry on the systems you support.
  • Working knowledge of SVN/Git or other source-code version control system.
  • Work experience with relational databases.
  • Knowledge and experience in cloud-computing (preferably AWS).
Our Guiding PrinciplesImpactAlways help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.IntegrityDo what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.InspirationBe bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.CSGer Perks & Benefits (Feel free to adjust this by regional benefits!)
  • Work from Home, in-office, or hybrid
  • Employee Belonging Groups
  • Insurance
  • Paid Vacation, Volunteer, and Holiday Time Off
  • And so much more!
View More Benefits (https://www.csgi.com/careers/)If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.Our StoryCSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact hereFollow us! LinkedIn | Facebook | Twitter

Location(s):

IN.Bangalore.Remote

About the job

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Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

India +/- 0 hours

About CSG

Learn more about CSG and their company culture.

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CSG delivers innovative customer engagement solutions that help you acquire, monetize, engage and retain customers.

Meet CSG

Customer experience, commerce and payments have changed forever. With innovative new technologies like 5G and AI reshaping consumer expectations, it’s up to brands to deliver digital, engaging experiences that win over customers, no matter where they are in their customer journey.

That’s where CSG comes in. CSG is a purpose-driven, high-growth SaaS platform company helping some of the world’s most recognizable brands solve their toughest business challenges. We’re a trusted partner to global companies that want to evolve to meet the demands of today’s digital economy, with future-ready solutions that drive exceptional customer experiences.

We make experiences extraordinary.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. We’re with you and your customers every step of the way, and at every stage of the customer lifecycle. We can consult with you on customer needs, design a front-facing customer experience and deliver the back-office systems to back it up. And we wrap it all in our managed services and CX consultancy to continue fine-tuning and improving interactions and operations.

The impact of our solutions isn’t always seen, but it’s felt. When a teenager tops up their cell phone plan to stay on the phone with their grandparents a little longer, that’s CSG. When someone gets a reminder that their vital medication is ready for pickup, CSG helps make that happen. And when someone pays directly from their bank account to avoid processing fees, yes, that’s CSG too.

Employee benefits

Learn about the employee benefits and perks provided at CSG.

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Unlimited vacation

Take the time you need to unwind.

Retirement benefits

Immediately vested 5.5% 401(k) match.

Equity benefits

Employee stock purchase plan at 15% off.

Healthcare benefits

Healthcare benefits starting from day one.

View CSG's employee benefits
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