CSGCS

Contract Administration Manager

CSG delivers innovative customer engagement solutions that help you acquire, monetize, engage and retain customers.

CSG

Employee count: 5000+

Salary: 65k-104k USD

United States only

Hi, I'm Juhi Banerjee, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

This position is responsible for following CSG contract preparation and approval process requirements to draft, evaluate, and execute low to moderate complex contracts and related documents at the direction of CSG attorneys and more senior members of the Contract Management team and/or in accordance with company policies and legal requirements. These documents include, but not limited to, customer and/or vendor contracts, statements of work, and non-disclosure agreements. Most documents follow a defined and repetitive template.

We are looking for a Contract Administration Manager who will:

  • Draft, evaluate, and execute routine customer and/or vendor contracts, statements of work, non-disclosure agreements and other legal documents supporting multiple internal lines of business to ensure compliance with CSG policies and applicable laws and regulations, escalating for guidance as necessary.
  • Take guidance from CSG attorneys and Legal management on non-routine contracts (including negotiating 3rd party paper contracts or redlines to CSG templates), RFPs, special projects and/or other transactions.
  • Maintain repository of all CSG contracts in CSG’s contract lifecycle management system.
  • Update and maintain CSG standard contract templates.
  • The role is accountable for professional working behavior including building and maintaining constructive working relationships inside and outside the Legal department, participating in operational and tactical teams within functional areas, implementing proactive and concise communication, acting as a resource to colleagues, and engaging in collaborative thinking and problem solving while demonstrating CSG’s core competencies and values. This role will begin to develop an understanding of areas of specialization within the company.
  • Support the IT team for CSG’s contract lifecycle management system, including assisting in testing, training and communication of any enhancements and upgrades.

Is this opportunity right for you? We are looking for candidates who:

  • Bachelor’s degree or equivalent education/experience
  • Paralegal education or certificate is desirable
  • A minimum of five (5) years of contract administration experience is strongly preferred
  • Previous experience in contract administration with a corporate company is strongly preferred
  • Previous experience with a contract lifecycle management system is strongly preferred
  • Proficient in English with excellent verbal and written communication skills
  • Working knowledge of contract law, terms, and conditions
  • Solid analytical and assessment skills, including the ability to summarize results and conclusions concisely
  • High attention to detail and critical thinking skills
  • Demonstrated experience drafting simple contracts within prescribed templates and guidelines
  • Strong interpersonal skills and demonstrated ability to interact with all levels of employees, management, customers, vendors, partners and third parties
  • Ability to work independently on routine responsibilities
  • Ability to operate in a fast-paced organization with competing priorities and time sensitive contract review and creation
  • Mid to Advance level Microsoft Word experience; proficiency with other Microsoft Office applications and Adobe Acrobat

Our Guiding Principles

Impact

Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity

Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration

Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

CSGer Perks & Benefits

  • Work from Home, in-office, or hybrid
  • Employee Belonging Groups
  • Healthcare: Dental, Medical, and Vision
  • Paid Vacation, Volunteer, and Holiday Time Off
  • And so much more!

View More Benefits

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here

Please submit your application at csgi.com/careers. Applications will be accepted for at least 5 days from original posting date.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Position Pay Range:

This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.

$64,938.52-$103,901.85

This role is eligible for a bonus opportunity.

Location(s):

United States Remote

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Manager

Salary

Salary: 65k-104k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About CSG

Learn more about CSG and their company culture.

View company profile

CSG delivers innovative customer engagement solutions that help you acquire, monetize, engage and retain customers.

Meet CSG

Customer experience, commerce and payments have changed forever. With innovative new technologies like 5G and AI reshaping consumer expectations, it’s up to brands to deliver digital, engaging experiences that win over customers, no matter where they are in their customer journey.

That’s where CSG comes in. CSG is a purpose-driven, high-growth SaaS platform company helping some of the world’s most recognizable brands solve their toughest business challenges. We’re a trusted partner to global companies that want to evolve to meet the demands of today’s digital economy, with future-ready solutions that drive exceptional customer experiences.

We make experiences extraordinary.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. We’re with you and your customers every step of the way, and at every stage of the customer lifecycle. We can consult with you on customer needs, design a front-facing customer experience and deliver the back-office systems to back it up. And we wrap it all in our managed services and CX consultancy to continue fine-tuning and improving interactions and operations.

The impact of our solutions isn’t always seen, but it’s felt. When a teenager tops up their cell phone plan to stay on the phone with their grandparents a little longer, that’s CSG. When someone gets a reminder that their vital medication is ready for pickup, CSG helps make that happen. And when someone pays directly from their bank account to avoid processing fees, yes, that’s CSG too.

Employee benefits

Learn about the employee benefits and perks provided at CSG.

View benefits

Unlimited vacation

Take the time you need to unwind.

Retirement benefits

Immediately vested 5.5% 401(k) match.

Equity benefits

Employee stock purchase plan at 15% off.

Healthcare benefits

Healthcare benefits starting from day one.

View CSG's employee benefits
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CSG hiring Contract Administration Manager • Remote (Work from Home) | Himalayas