Engineering Manager, IAM and Trust & Safety

About the team & opportunity

Calendly’s Foundational Product Capabilities organization is the backbone of how we build secure, reliable, and intelligent products at scale. We’re looking for an Engineering Manager to lead our Trust & Safety (T&S) And Identity & Access Management (IAM) engineering teams — the groups responsible for keeping our platform safe, secure, & compliant.

You’ll play a crucial role in shaping our platform’s security and integrity by leading both Identity & Access Management (IAM) and Trust & Safety initiatives. You'll design, develop, and maintain Identity, AuthN and AuthZ services that empower our engineering teams while ensuring scalability, resiliency, and performance. Simultaneously, you'll oversee our Trust & Safety efforts, and build capabilities for fraud prevention, abuse mitigation, and compliance through automated, real-time threat detection and response. You’ll partner closely with Product, Security, and Platform teams to shape how Calendly manages identity, authorization, and abuse prevention across current and future products. We value leaders who are excited to incorporate AI into engineering practices as well as into the products and platforms their teams own. Your technical expertise and leadership will directly influence platform architecture and engineering best practices, driving the success of our products.

Why do we need you?Well, we are looking for an Engineering Manager who has a strong background in people leadership; brings strong domain experience in these domains, technical competency and distributed systems experience; enjoys solving complex problems with a results driven mindset; and fosters a strong sense of ownership and operational excellence. You will report to the Head of Foundational Product Capabilities in this role.

A day in the life of an Engineering Manager, Identity & Trust at Calendly

As an Engineering Manager at Calendly, you have the chance to mentor and grow some of the best and brightest engineers in the world. You will provide hands-on mentorship, guidance, and decision-making to help engineering teams deliver effective, high-quality solutions — including when and how to apply AI/ML, automation, and data products to Identity, Auth and Trust & Safety problems. You will define and evolve our Identity capabilities to meet future demands while shaping the Trust & Safety roadmap in alignment with company priorities, emerging threats, and new opportunities created by AI.

Top candidates bring clarity where there is ambiguity and can work autonomously to research and uncover solutions. If chosen for this role, you’ll be responsible for mentoring, coaching, and planning for the future of your teams.

On a typical day, you will be working on:

• People Leadership: Recruit, manage, and mentor a diverse team of Identity and Trust & Safety engineers, fostering a culture of collaboration, accountability, and continuous improvement
• Technical Leadership: Provide hands-on mentorship, guidance, and decision-making to help engineering teams deliver effective, high-quality solutions
• Planning & Execution: Own and drive execution on critical initiatives, ensuring timely, high-quality outcomes while promoting incremental delivery and impact
• Vision & Strategy: Define and evolve our Identity and Access management capabilities to meet future demands while shaping the Trust & Safety roadmap in alignment with company priorities and emerging threats
• Operational Excellence: Design and implement scalable systems to detect, prevent, and respond to fraud and abuse, leveraging key metrics to measure effectiveness
• Cross-Functional Collaboration: Partner with Product, Security, Design, Engineering, Legal, and Compliance teams to embed security and safety considerations throughout the development lifecycle
• Architectural Design: Shape technical strategy and North Star Architecture while guiding the design and implementation of key services and components

What do we need from you?

• 5+ years experience as a people leader within a platform engineering organization
• Domain expertise with customer-facing Identity & Access Management (IAM) And/Or Trust & Safety
• Strong technical acumen with a deep understanding of design of detection and prevention systems, and a practical understanding of how to apply machine learning and AI to Trust & Safety and/or security problems
• Deep understanding of distributed systems and cloud computing
• Experience building, operating, and maintaining high-traffic, high-availability platforms and systems
• Excellent problem-solving skills and the ability to analyze complex systems to identify root causes and implement effective mitigations and resolutions
• Demonstrated ability to drive innovation and propose new solutions or improvements that align with organizational goals
• Strong communication and interpersonal skills, with the ability to convey complex technical concepts to non-technical stakeholders
• Proven leadership capabilities with experience mentoring and guiding engineering teams
• Ability to adapt to new technologies, changing requirements, and evolving organizational needs
• Availability for participation in on-call rotation, ensuring prompt and effective responses to business-critical alerts outside of regular working hours
• Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time

What’s in it for you?

Ready to make a serious impact? Millions of people already rely on Calendly’s products, and we’re still in the midst of our growth curve — it’s a phenomenal time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional career.