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CalabrioCA

Senior Revenue Accountant

Calabrio is a customer experience intelligence company that provides workforce engagement management software solutions, empowering organizations to enrich human interactions and make data-informed decisions.

Calabrio

Employee count: 501-1000

Salary: 100k-100k USD

United States only

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Are you driven by innovation and looking to thrive in a fast-paced, growing environment? Join us at Calabrio and be part of our dynamic team! Help us in reshaping the landscape of customer experience – where every interaction becomes an opportunity, and every insight drives meaningful change.

Introducing Calabrio – The trailblazers in customer experience intelligence! Revolutionizing the way organizations connect with their customers, we empower businesses to elevate every interaction to new heights. Our cutting-edge cloud platform, coupled with AI-driven analytics tools, unlocks the true essence of customer sentiment, turning data into actionable insights with lightning speed.

We are seeking a Senior Revenue Accountant to join our growing team. In this role you will be primarily working on accounting for direct and indirect customer revenue recognition for sales across each of the company's offerings.

What you’ll be doing (Key Responsibilities):

Financial Reporting Month-End Close

  • Compile and analyze financial information to prepare journal entries, and document business processes
  • Analyze monthly revenue by stream to ensure completeness and accuracy of revenue
  • Perform reconciliations for unbilled accruals, deferred revenue, and accounts receivable

Reporting Operations

  • Review contracts for proper revenue recognition in line with ASC 606
  • Assist with preparing revenue reporting package, including revenue-related flux comments, revenue deep dive, and revenue-related disclosures
  • Build processes and procedures to account for revenue and contra-revenue in accordance with ASC 606
  • Support decision making and resolution of revenue-related accounting issues.

Other Responsibilities

  • Collaborate with various teams to provide guidance on the impact of contractual arrangements and business decisions to ensure data readiness for month-end accounting
  • Support US GAAP audits
  • Assist with annual budgeting and monthly forecasting processes
  • Support system upgrades and implementations
  • Assist on cross functional projects as needed

Success Criteria:

  • Eager to take on new tasks and projects
  • Ability to thrive in change and ambiguity
  • Strong written, oral communication, analytical and interpersonal skills
  • Solid leadership, analytical and problem-solving skills and good business acumen
  • Ability to take initiative, work independently and achieve success with minimal supervision
  • Exceptional documentation skills with the ability to be clear and concise
  • Ability to successfully manage multiple tasks concurrently
  • Intermediate to advanced experience with Microsoft Word, Excel, PowerPoint, and Outlook

Requirements

  • BA/BS degree in Accounting, Finance or equivalent
  • 2+ years total accounting experience
  • Knowledge of ASC 606 and internal control best practices

Benefits

Benefits:

You've learned about what you'll be doing, here are some of the benefits you'll be getting when you join Calabrio:

  • Global team recognized for their passion and innovation
  • Innovative product culture and project exposure
  • Training and development from industry-leading experts
  • Cutting edge benefit programs that include: 401(k) with company matching; medical, dental, and vision insurance; disability and life insurance; flexible PTO; paid holidays and parental leave; tuition reimbursement and more
  • We offer market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications. Starting rate of pay for this salaried position is targeted at $100,000.

Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent

What we value most…workplace diversity and ensuring an environment of mutual respect.  We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to continue to keep our people healthy, focused, and inspire creativity.  Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements). As an Innovator with Purpose, you’ll feel motivated and genuinely excited to come to work!

Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws or regulations in the locations where we operate. We celebrate the >40 nationalities of team members that contribute to our success.

We recognize diversity comes in many forms, to foster an inclusive hiring experience any applicants who qualify under the Americans with Disabilities Act, as amended, or applicable state law, who are unable to comply with Calabrio’s application process due to their disability may be eligible for a reasonable accommodation. Request for accommodation in the application process can be made by emailing recruiting3@calabrio.com. An applicant requesting accommodation may be required to provide support for the requested accommodation. Calabrio will only share information concerning an applicant’s requested accommodation with those individuals who have a specific need to know such information.

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About the job

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Posted on

Job type

Full Time

Experience level

Salary

Salary: 100k-100k USD

Education

Bachelor degree

Experience

2 years minimum

Experience accepted in place of education

Location requirements

Hiring timezones

United States +/- 0 hours

About Calabrio

Learn more about Calabrio and their company culture.

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At Calabrio, the core belief is that human interaction is the most vital aspect of any business. The company's culture is built around empowering organizations to understand and enrich these interactions. Calabrio fosters an environment of innovation, where data-driven insights are leveraged to enhance customer experiences and drive strategic growth. The team is passionate about developing solutions that not only optimize contact center performance but also elevate the role of the contact center into a hub of customer intelligence. This is achieved through a commitment to continuous innovation, strategic partnerships, and a deep understanding of the evolving needs of both customers and employees in a dynamic global market. Calabrio's values emphasize being open, clear, ambitious, accountable, collaborative, and consistent, creating a workplace where diversity is celebrated and mutual respect is paramount.

Calabrio's mission revolves around providing a digital foundation for customer-centric contact centers. The Calabrio ONE workforce performance suite is designed to help businesses maximize agent performance, exceed customer expectations, and boost workforce efficiency. This is accomplished by connecting data, utilizing AI-fueled analytics, implementing automated workforce management, and offering personalized coaching. The company prides itself on being a trusted ally to leading brands, enabling them to transform their contact centers into brand guardians. Calabrio's approach is to make complex data understandable and actionable, allowing businesses to make informed decisions quickly. The culture encourages team members to be 'Innovators with Purpose,' feeling motivated and excited to contribute to a company that is recognized as a leader and visionary in the customer experience intelligence space. This dedication to excellence and a supportive work environment has led to numerous accolades, including being a multi-year 'Top Workplace'.

Employee benefits

Learn about the employee benefits and perks provided at Calabrio.

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Flextime Off

Flexible time off policy.

Paid Holidays

Paid holidays for employees.

Remote work program

Offers a remote work program.

Life Insurance

Company-provided life insurance.

View Calabrio's employee benefits
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Calabrio

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