Digital Business Analyst

Job Description

We're now looking to recruit a Business Analyst to join our D2C Product Team and drive innovative product development for the AJ Bell website and apps. Working in this team the Digital Business Analyst will support and champion the product vision, strategy and roadmap ensuring it aligns with the company vision, strategy, and business goals – working with the AJ Bell product development team and other stakeholders to ensure the successful delivery of continuous improvements, new products & functionality.

What does the job involve?

The key responsibilities of the role are as follows:

• Support the Product Development team in translating business requirements and defining the product requirements for each change project
• Write detailed product specifications and user stories for the web and app development teams
• Work with the technical teams to agree designs for new product enhancements, gathering feedback from the relevant business teams where appropriate
• Provide support to the mobile app and web development teams through testing and accepting development items in Jira and answering queries
• Investigate and respond to product queries raised by customers and business teams, creating bug fixes for the relevant development teams where appropriate
• Ensure product changes are compliant and that there has been input from the Compliance and Technical teams
• Liaise with Marketing colleagues where appropriate
• Perform other tasks as agreed with the Product Development Manager or Senior Product Development Manager.

Competence, Knowledge and Skills:

• Educated to degree level or equivalent.
• Knowledge of the FCA regulatory framework
• Advanced competencies in business analysis
• Competent and experienced in utilising different approaches and techniques to deliver change within different methodologies including agile
• Excellent written English
• Problem solving
• Able to organise multiple tasks and priorities
• Team player
• Attention to detail
• Ability to work on own initiative
• Creative and can think outside the box
• Confident communicator
• Numerate with good analytical skills
• MS Office including Word, Excel, Outlook and PowerPoint

About us:

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 503,000 customers using our award-winning platform propositions to manage assets totalling more than £80.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1300 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.

There are opportunities for growth and professional development for employees wanting to progress within their career including induction training and our study support scheme which is part of our benefits package.

There is an active programme of social events throughout the year, which are open to all employees.

In return we will provide all the training and support you need to develop within your role.

In return for your hard work you will receive:

• Competitive starting salary
• Generous holiday allowance of 25 days, increasing up to 31 days with service, plus bank holidays
• Holiday buy/sell scheme
• Hybrid working policy (after initial training period)
• Casual dress code
• Discretionary annual bonus
• Contributory pension scheme
• Healthcare Cash Plan
• Buy as you earn share scheme
• Free annual shares scheme
• Paid study support for qualifications
• Enhanced maternity/paternity scheme from day one
• Discounted PMI and Dental
• Paid volunteering opportunities
• Free social events and more

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.

Additional Information