Zyrian Chung

Provided mentorship to startups and individuals within the Techstars program, focusing on Generative AI applications. Guided mentees on strategic development and implementation of AI technologies. Shared expertise to foster innovation and growth in the Gen-AI space.

Founded L10 as Product & Sales Lead, developing a ReAct AI Agent for employee turnover prediction. Scaled to over 100 clients in 6 months through key partnerships. Led end-to-end product innovation and operations, leveraging AI for 50% of tasks across product development, management, marketing, and outreach with zero investment.

Taught UX and Product Innovation at LCC & CSM, part of the University of the Arts London. Contributed to academic programs focused on design and product development. Shared industry insights and practical knowledge with students.

Pioneered Bain’s innovation offerings in EMEA as an early hire, directing cross-functional design and engineering teams to align stakeholders. Closed deals and led execution for over 10 new ventures, including a $350M Y5-revenue sustainability platform and a $4M Y1-revenue eHealth venture. Represented Bain globally at industry conferences and MBA programs, continuing as an Expert Advisor through 2

Conducted guest lectures on Service Design for the MDes in UX Design program. Provided students with foundational knowledge and practical approaches to designing comprehensive service experiences. Emphasized user-centered design principles in service delivery.

Delivered guest lectures on Go-To-Market strategies for the MSc in New Media program. Educated students on effective market entry and product launch techniques. Shared practical insights on bringing new media products to market.

Established Fjord’s presence in Asia as one of its first hires, launching the Hong Kong studio and championing design adoption across APAC. Led end-to-end service design projects, including Hong Kong’s largest B2C payments platform (2M users) and an InsurTech IoT solution in South Africa that boosted sales by 22%. Hired and managed design teams, delivering hands-on work across design research, UX/

Developed mobile and web applications for various clients, including music streaming and news platforms. Independently launched successful apps, including a global #1 app in 2011 and the UK’s #1 transport app in 2012. Managed full lifecycle from concept to deployment.

Delivered guest lectures on UX/UI design principles for the BFA in UX Design program. Instructed students on best practices in user experience and user interface design. Shared insights on creating intuitive and engaging digital products.

Served as the first UX leader at RedSo, a leading digital agency specializing in blockchain and cloud solutions. Oversaw user experience initiatives and product management for various client projects. Contributed to the agency's growth and reputation in emerging technologies.

Joined as the first mobile engineer at London’s first digital consultancy specializing in mobile innovation with emerging technologies like AR and IoT. Contributed to 3x company growth in 3 years, leading to its acquisition by L.E.K. Developed and implemented cutting-edge mobile solutions.

Completed a Master of Design degree with a focus on Design and Innovation. This program provided advanced knowledge and skills in various aspects of design, including strategic thinking and creative problem-solving.

Earned a Bachelor of Engineering in Computer Science with a second major in Risk Management. This comprehensive program covered core computer science principles and integrated risk management concepts.