Zuri Bernal
@zuribernal
Bilingual medical interpreter with extensive teaching and management experience.
MexicoWhat I'm looking for
With over a decade of experience in education and medical interpretation, I have honed my skills in communication and management. My journey began in the hospitality industry, where I developed a strong foundation in customer service and operational management. Transitioning into education, I have successfully managed an educational center, teaching English to diverse age groups while ensuring the center met its goals.
In my recent roles as a medical interpreter, I have provided critical language support in healthcare settings, facilitating communication between patients and providers. My ability to navigate complex medical terminology and maintain patient confidentiality has been essential in delivering high-quality service. I am passionate about bridging language barriers and enhancing patient experiences through effective communication.
Experience
Work history, roles, and key accomplishments
Spanish – English Medical Interpreter
Voyce
Jan 2021 - Present (4 years 5 months)
Interpreted medical calls remotely for individuals with language barriers, providing Spanish-English medical interpretation. Delivered over-the-phone and video services to facilitate clear communication in healthcare settings.
Healthcare Remote Receptionist
Desktop Assistants
Jan 2022 - Dec 2023 (1 year 11 months)
Answered and made outbound calls, scheduled appointments, and sent appointment reminders. Updated and maintained patient records, verified medical insurance information, and performed medical written translations.
Bilingual Scribe
Desktop Assistants
Jan 2021 - Dec 2022 (1 year 11 months)
Documented doctor/patient appointments in real time, including medical history and vital signs, for patient care. Saved data in EHR systems with accurate and timely documentation, and assisted with medical record keeping.
Spanish – English Medical Interpreter
AMN Stratus
Jan 2021 - Dec 2021 (11 months)
Interpreted medical calls remotely for individuals with language barriers, providing Spanish-English medical interpretation. Delivered over-the-phone and video services to facilitate clear communication in healthcare settings.
Spanish – English Interpreter
Language Line Solutions
Jan 2019 - Dec 2021 (2 years 11 months)
Interpreted customer service calls for individuals with language barriers, providing Spanish-English interpretation. Delivered over-the-phone interpretation services to ensure effective communication.
Spanish – English Medical Interpreter
Linguistica
Jan 2019 - Dec 2021 (2 years 11 months)
Interpreted medical calls remotely for individuals with language barriers, providing Spanish-English medical interpretation. Delivered over-the-phone services to facilitate clear communication in healthcare settings.
Kindergarten English Teacher
Mom's and Tot's Private School
Jan 2019 - Dec 2020 (1 year 11 months)
Provided care for children and planned and imparted English classes. Organized and scheduled meetings with parents to follow up on children's learning progress.
LEADER RIA / English Teacher / Manager
RIA – Red de Innovación y Aprendizaje
Jan 2012 - Dec 2019 (7 years 11 months)
Managed an educational center, including scheduling classes and achieving organizational goals. Planned and delivered English classes for diverse age groups, from children to adults.
Receptionist / Hostess
Poppy's Pizza and Grill
Jan 2003 - Dec 2008 (5 years 11 months)
Provided outstanding services to clients, scheduled reservations, and organized employee meetings. Managed cash register operations, including opening, closing, and handling money.
Education
Degrees, certifications, and relevant coursework
Estes Park High School
High School Diploma, Psychology, Music
Completed high school education with a focus on Psychology and Music. Gained foundational knowledge in various subjects.
Longs Peak Academy of Cosmetology
Disinfection Diploma, Cosmetology Diploma, Beauty School (Beautician, Esthetician, Massage Therapist)
Attended beauty school, specializing in beautician, esthetician, and massage therapy. Acquired skills in various beauty and wellness practices.
Tech stack
Software and tools used professionally
Availability
Location
MexicoAuthorized to work in
Job categories
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