ZB
Open to opportunities

Zuri Bernal

@zuribernal

Bilingual medical interpreter with extensive teaching and management experience.

Mexico

What I'm looking for

I seek a role that values bilingual communication and offers opportunities for growth in healthcare or education.

With over a decade of experience in education and medical interpretation, I have honed my skills in communication and management. My journey began in the hospitality industry, where I developed a strong foundation in customer service and operational management. Transitioning into education, I have successfully managed an educational center, teaching English to diverse age groups while ensuring the center met its goals.

In my recent roles as a medical interpreter, I have provided critical language support in healthcare settings, facilitating communication between patients and providers. My ability to navigate complex medical terminology and maintain patient confidentiality has been essential in delivering high-quality service. I am passionate about bridging language barriers and enhancing patient experiences through effective communication.

Experience

Work history, roles, and key accomplishments

VO
Current

Spanish – English Medical Interpreter

Voyce

Jan 2021 - Present (4 years 5 months)

Interpreted medical calls remotely for individuals with language barriers, providing Spanish-English medical interpretation. Delivered over-the-phone and video services to facilitate clear communication in healthcare settings.

DA

Healthcare Remote Receptionist

Desktop Assistants

Jan 2022 - Dec 2023 (1 year 11 months)

Answered and made outbound calls, scheduled appointments, and sent appointment reminders. Updated and maintained patient records, verified medical insurance information, and performed medical written translations.

DA

Bilingual Scribe

Desktop Assistants

Jan 2021 - Dec 2022 (1 year 11 months)

Documented doctor/patient appointments in real time, including medical history and vital signs, for patient care. Saved data in EHR systems with accurate and timely documentation, and assisted with medical record keeping.

AS

Spanish – English Medical Interpreter

AMN Stratus

Jan 2021 - Dec 2021 (11 months)

Interpreted medical calls remotely for individuals with language barriers, providing Spanish-English medical interpretation. Delivered over-the-phone and video services to facilitate clear communication in healthcare settings.

LI

Spanish – English Medical Interpreter

Linguistica

Jan 2019 - Dec 2021 (2 years 11 months)

Interpreted medical calls remotely for individuals with language barriers, providing Spanish-English medical interpretation. Delivered over-the-phone services to facilitate clear communication in healthcare settings.

MS

Kindergarten English Teacher

Mom's and Tot's Private School

Jan 2019 - Dec 2020 (1 year 11 months)

Provided care for children and planned and imparted English classes. Organized and scheduled meetings with parents to follow up on children's learning progress.

RA

LEADER RIA / English Teacher / Manager

RIA – Red de Innovación y Aprendizaje

Jan 2012 - Dec 2019 (7 years 11 months)

Managed an educational center, including scheduling classes and achieving organizational goals. Planned and delivered English classes for diverse age groups, from children to adults.

PG

Receptionist / Hostess

Poppy's Pizza and Grill

Jan 2003 - Dec 2008 (5 years 11 months)

Provided outstanding services to clients, scheduled reservations, and organized employee meetings. Managed cash register operations, including opening, closing, and handling money.

Education

Degrees, certifications, and relevant coursework

ES

Estes Park High School

High School Diploma, Psychology, Music

Completed high school education with a focus on Psychology and Music. Gained foundational knowledge in various subjects.

LC

Longs Peak Academy of Cosmetology

Disinfection Diploma, Cosmetology Diploma, Beauty School (Beautician, Esthetician, Massage Therapist)

Attended beauty school, specializing in beautician, esthetician, and massage therapy. Acquired skills in various beauty and wellness practices.

Tech stack

Software and tools used professionally

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Zuri Bernal - Spanish – English Medical Interpreter - Voyce | Himalayas