Zulmarie Abigail Ortiz Fontanez
@zulmarieabigailortiz
Bilingual healthcare support professional with EMS and scheduling experience.
What I'm looking for
I am a bilingual healthcare support professional with a diverse background in emergency medical services, radiology scheduling, and medical office coordination. My experience has equipped me with the skills necessary to excel in fast-paced medical environments, where effective communication and patient care are paramount. I am CPR-certified and pride myself on my ability to remain calm under pressure while delivering compassionate service.
In my current role as a Radiology Scheduler at South Jersey Radiology, I efficiently manage imaging appointments, ensuring that all documentation is accurate and that patients are well-informed. My previous experience as an EMS Driver has honed my ability to navigate high-stress situations while prioritizing patient comfort and safety. I am dedicated to collaborating with cross-functional teams to enhance patient experiences and streamline processes.
Experience
Work history, roles, and key accomplishments
Radiology Scheduler
South Jersey Radiology
Apr 2024 - Present (1 year 3 months)
Scheduled and coordinated imaging appointments with efficiency and accuracy. Communicated with patients, physicians, and technicians to confirm and prep for procedures.
EMS Driver
Gem Ambulance
Aug 2021 - Present (3 years 11 months)
Responded to emergency and non-emergency transport calls promptly and safely. Navigated high-stress environments while ensuring patient comfort and safety.
Quality Assistant
Concept Group LLC
Mar 2018 - Present (7 years 4 months)
Performed product inspections and maintained quality standards. Collaborated with engineering and production teams to identify process improvements.
Birthday Party Host
Sahara Sam's Oasis
Mar 2017 - Present (8 years 4 months)
Organized and led children’s birthday events, including games and entertainment. Delivered a high level of customer service to families and guests.
Education
Degrees, certifications, and relevant coursework
Camden County Technical School
High School Diploma, Law & Public Safety
Completed a comprehensive curriculum focused on law and public safety. Gained foundational knowledge relevant to public service and emergency response.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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