ZF
Open to opportunities

Zulmarie Abigail Ortiz Fontanez

@zulmarieabigailortiz

Bilingual healthcare support professional with EMS and scheduling experience.

United States
Message

What I'm looking for

I am looking for a role that allows me to utilize my healthcare skills in a supportive team environment, with opportunities for professional growth and development.

I am a bilingual healthcare support professional with a diverse background in emergency medical services, radiology scheduling, and medical office coordination. My experience has equipped me with the skills necessary to excel in fast-paced medical environments, where effective communication and patient care are paramount. I am CPR-certified and pride myself on my ability to remain calm under pressure while delivering compassionate service.

In my current role as a Radiology Scheduler at South Jersey Radiology, I efficiently manage imaging appointments, ensuring that all documentation is accurate and that patients are well-informed. My previous experience as an EMS Driver has honed my ability to navigate high-stress situations while prioritizing patient comfort and safety. I am dedicated to collaborating with cross-functional teams to enhance patient experiences and streamline processes.

Experience

Work history, roles, and key accomplishments

SR
Current

Radiology Scheduler

South Jersey Radiology

Apr 2024 - Present (1 year 3 months)

Scheduled and coordinated imaging appointments with efficiency and accuracy. Communicated with patients, physicians, and technicians to confirm and prep for procedures.

GA

EMS Driver

Gem Ambulance

Aug 2021 - Present (3 years 11 months)

Responded to emergency and non-emergency transport calls promptly and safely. Navigated high-stress environments while ensuring patient comfort and safety.

CL

Quality Assistant

Concept Group LLC

Mar 2018 - Present (7 years 4 months)

Performed product inspections and maintained quality standards. Collaborated with engineering and production teams to identify process improvements.

SO

Birthday Party Host

Sahara Sam's Oasis

Mar 2017 - Present (8 years 4 months)

Organized and led children’s birthday events, including games and entertainment. Delivered a high level of customer service to families and guests.

Education

Degrees, certifications, and relevant coursework

CS

Camden County Technical School

High School Diploma, Law & Public Safety

Completed a comprehensive curriculum focused on law and public safety. Gained foundational knowledge relevant to public service and emergency response.

Tech stack

Software and tools used professionally

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