Open to opportunities

Dimitri Kimbrough

@dimitrikimbrough

I’m a detail-focused remote Radiology Scheduler specializing in HIPAA-compliant, high-volume imaging appointment coordination.

United States

Message

What I'm looking for

I’m looking for a remote healthcare role where I can coordinate high-volume radiology scheduling, maintain HIPAA accuracy, and improve patient access and workflow efficiency—collaborating with clinical teams, training others, and supporting metrics-driven service quality.

I’m a detail-oriented Radiology Scheduler with 3 years of experience supporting remote healthcare operations across hospital and imaging environments. I manage high-volume, multichannel communication—phone, secure email, and live chat—to coordinate diagnostic imaging appointments accurately and efficiently.

I interview patients and authorized representatives to obtain and verify demographic, insurance, and referral information, ensuring appointment setup stays compliant with HIPAA and patient privacy standards. I schedule a wide range of imaging exams (including MRI, CT, X-ray, ultrasound, biopsies, nuclear medicine studies, nuclear stress tests, echocardiograms, and specialty radiology procedures) while verifying physician orders and clinical protocols.

In every interaction, I prioritize patient preparation and clarity—providing fasting requirements, medication restrictions, location guidance, and arrival times—while handling STAT/URGENT requests through timely escalation and coordination with radiology departments, technologists, and clinical teams. I also maintain accurate documentation in EMR/RIS and scheduling platforms (including EPIC), support onboarding and training for new staff, and consistently meet metrics in fast-paced, call-center settings.

Experience

Work history, roles, and key accomplishments

Current

Radiology Scheduler

Current

HCA Healthcare

May 2025 - Present (1 year 1 month)

Managed high-volume appointment scheduling by coordinating inbound/outbound calls, secure email, and live chat to set up and verify radiology and diagnostic imaging appointments across multiple facilities while maintaining HIPAA compliance. Scheduled MRI/CT/X-ray/ultrasound and other specialty studies, processed STAT/URGENT requests, and ensured accurate documentation in EMR/RIS systems.

HIPAA compliance Radiology Scheduling Medical Terminology Insurance Verification EMR RIS Documentation Appointment Preparation Instructions

Radiology Scheduler

Kelsey Seybold Clinic

Feb 2023 - May 2025 (2 years 3 months)

Scheduled radiology exams (MRI, CT, Nuclear Medicine, echocardiograms, ultrasounds, biopsies, mammograms) and verified demographic and insurance details to support accurate billing and HIPAA compliance. Coordinated with radiologists, technicians, nurses, and physicians, provided pre-exam instructions, and maintained patient records in Epic and scheduling systems.

Radiology Procedures Knowledge Appointment Scheduling Insurance Verification HIPAA compliance Epic EMR STAT ASAP Case Coordination Patient Preparation Instructions Transportation Coordination

Fulfillment Expert

Target

Apr 2022 - Feb 2023 (10 months)

Handled inbound/outbound calls and completed data entry while locating items across the store to fulfill guest pickup, drive up, and ship-to-home orders. Packed and prepared orders using correct materials, met productivity goals, and supported fulfillment team performance under timed deadlines.

Inbound Outbound Calls Data Entry order fulfillment Customer Service Pickup Drive Up Ship To Home Process Improvement

Curbside Personal Shopper

HEB

Apr 2021 - Apr 2022 (1 year)

Completed full-service curbside shopping by locating items quickly and consistently, meeting delivery schedules, and maintaining strong order accuracy. Used store mobile technology (apps, scanners, GPS) to support efficient fulfillment, promoted products and deals to customers, and handled inbound calls and data entry.

Curbside Personal Shopping Inbound Calls Data Entry Order Accuracy Mobile Scanners Customer Service Product Recommendations Productivity Metrics (UPH)