Open to opportunities

Zovuyo Ndayi

@zovuyondayi

Message

Ambitious and hardworking individual with experience in Human Resource and Retail Administration

South Africa

Message

What I'm looking for

Looking for a challenging role that utilizes my skills and experience in Human Resource and Retail Administration to drive business growth and success.

I am a dedicated and results-driven professional with a strong background in Human Resource and Retail Administration. With over 15 years of experience in the industry, I have developed a passion for empowering knowledge and achieving desired goals. I possess excellent communication skills, telephone skills, and the ability to work well under pressure.

Throughout my career, I have demonstrated my ability to manage multiple departments, provide excellent customer service, and initiate disciplinary enquiries. I am proficient in using Sage 300, SAP, and Microsoft Office, and have a strong understanding of finance and accounting principles.

I am a team player with a strong work ethic and a commitment to delivering high-quality results. I am excited to bring my skills and experience to a new role and contribute to the success of the organization.

Experience

Work history, roles, and key accomplishments

Current

Frontline Manager

Current

Builders Warehouse

Jan 2020 - Present (5 years 5 months)

Currently managing three departments at Builders Warehouse, ensuring smooth operations, conducting audits, and providing excellent customer service. Responsible for HR functions including recruitment and payroll management using Sage 300.

Customer Service HR Management Auditing Recruitment Training Payroll Management Communication

Back Admin Manager

Checkers Supermarket

Jun 2018 - Dec 2019 (1 year 6 months)

Managed the receiving department, overseeing stock management, invoice verification, and ensuring compliance with paperwork. Also handled front administration tasks including scheduling and staff training.

Stock Administration Invoicing Staff Training Scheduling SAP Customer Service Auditing Compliance Inventory Management

Admin Manager

Pick n Pay Retailers

Jun 2001 - Dec 2015 (14 years 6 months)

Oversaw general administration, inventory, receiving, and wages departments. Responsible for audits, reporting, and ensuring compliance with company policies while managing customer complaints.

Administration Inventory Management SAP Auditing Customer Service Reporting Compliance Financial Management

Assistant Manager

Metcash Trading Africa

Jan 2009 - Dec 2010 (1 year 11 months)

Managed daily operations, supervised employees, and handled customer complaints. Responsible for training staff and preparing financial reports and budgets.

Operations Management Customer Service Financial Reporting Budgeting Training Inventory Management Scheduling Team Coordination

Retail Learnership

Metcash Trading Africa

Jan 2008 - Dec 2009 (1 year 11 months)

Participated in a retail learnership program, focusing on stock management, customer service, and financial transactions. Gained hands-on experience in various retail operations.