Zoe Latta
@zoelatta
Remote Customer Support Coordinator
What I'm looking for
As a seasoned customer support professional with over 5 years of experience, I have honed my skills in providing exceptional service via phone, chat, and email. My proven track record of supporting customers with timely, accurate, and personable service has earned me a reputation as a top performer. I am a self-starter with strong communication and problem-solving skills, and I thrive in a progressive team environment.
In my current role, I have consistently exceeded sales goals and demonstrated exceptional customer service skills. I am proficient in computer programming and have experience with data entry, data verification, and transcription. I am organized, efficient, and able to multitask with ease.
I am now seeking a continued remote position that will allow me to grow and utilize my skills to the fullest. I am excited to bring my expertise and enthusiasm to a new role and contribute to a dynamic team.
Experience
Work history, roles, and key accomplishments
Remote Customer Support Coordinator
Progressive
Feb 2022 - Dec 2022 (10 months)
Provided support to customers via phone, chat, and email, ensuring timely, accurate, and personable service.
CUSTOMER SUPPORT/TELEMEDICINE COORDINATOR
Teladoc
Jan 2022 - Feb 2022 (1 month)
Performed data entry, data verification, and transcription, utilizing computer programming and handling deliveries/shipments.
DATA ENTRY AND CONTROL OPERATOR
The IRS
Jan 2012 - Jan 2014 (2 years)
Handled data entry, data verification, and transcription, utilizing computer programming and handling deliveries/shipments.
Education
Degrees, certifications, and relevant coursework
Zoe hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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