Ziyanda Tokwe

Managed end-to-end HR administration for onboarding, records, policy updates and recruitment, and supported payroll and benefits vendors to ensure compliance and smooth employee lifecycle processes.

Led projects from tenders to delivery including funding proposals, activity/resource planning and risk management, and liaised with government entities and SETAs to secure funding.

Directed research, transcription and reporting projects for corporate and academic clients, managed logistics and events, and sourced contracts and cash-loads for transport clients.

Provided executive support including diary and workflow management, stakeholder liaison with government offices, travel coordination, and event coordination for the CEO and office.

Managed executive diary and workflow, prepared submissions and presentations for senior leadership, coordinated travel and events, and supported recruitment and performance processes.

Administered HR and finance systems including SAP leave and headcount updates, incident reporting, consultant/contractor admin, travel and expense processing, and coordination of helpdesks and events.

Supported Head of Communications with committee meeting preparation, events and charity coordination, website liaison, minute-taking, and general executive administration.

Managed cycle meeting materials, salon channel incentive programmes, promotional support, stock monitoring, budgets and training coordination for the field sales channel.

Provided PA and sales support including SAP reporting, expense processing, recruitment support, vehicle administration and coordination of regional meetings and events.

Coordinated national customer care and sales support for Unilever contracting, managing databases, sales analysis, order processing, promotional distribution and telemarketing projects.

Completed an Advanced Administration qualification in 2012 focused on administrative best practices and office management.

Completed Matric (secondary school leaving qualification) in 1993.

Undertook a National Diploma program in Human Resources (incomplete) beginning in 1997 with coursework in HR principles and practices.