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Zinnia Crouch

@zinniacrouch

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HR professional with experience in international teams, full-cycle recruitment and end-to-end payroll.

United States

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What I'm looking for

I'm seeking an HR role that showcases my experience within a multinational organization.

At Ritz-Carlton Bachelor Gulch, I managed full-cycle recruitment for both visa and domestic employees and navigated numerous sensitive employee relations issues. I supported the property with regular employee engagement events and maintained a high level of compliance and data integrity.

Most recently, as a Data & Payroll Specialist at East West Hospitality, I processed payroll for a multi-state, multi-property operation and managed employee lifecycle transactions in UKG Ready and Cadient.

Experience

Work history, roles, and key accomplishments

Data & Payroll Specialist

East West Hospitality

Jul 2025 - Jan 2026 (6 months)

Led end-to-end payroll processing for a multi-state, multi-property operation, including complex California wage and hour compliance. Managed high-volume employee lifecycle transactions and developed HR dashboards for compliance and labor metrics.

Payroll Processing UKG Ready Cadient HRIS Administration Compliance Audits Labor Statistics Reporting Unemployment Claims HR Dashboards Data Integrity Multi State Payroll Claims Processing

HR Manager

Ritz-Carlton Bachelor Gulch

May 2024 - May 2025 (1 year)

Led full-cycle J-1/H-2B recruitment, visa documentation, housing, and expat-style program support. Maintained 100% I-9 compliance across domestic and international staff. Advised managers on complex ER, benefits, and statutory leaves (FMLA/ADA, bereavement). Conducted discreet investigations into harassment, theft, and substance violations to mitigate organizational risk.

J1 Visas US Work Authorization Recruitment I 9 Compliance H 2B Visa Offboarding Labor Law Compliance Unemployment Claims Multilingual Workforce Employee Relations Workplace Investigations FMLA Benefits Navigation Compliance Leave Of Absence

HR Generalist

Ritz-Carlton Bachelor Gulch

Mar 2023 - Jun 2024 (1 year 3 months)

Designed and implemented international employee integration programs for a 200+ person workforce, improving new hire retention. Directed employee engagement and wellness programming, achieving a 30% increase in participation rates.

Employee Integration Onboarding Cultural Orientation Employee Engagement Wellness Programming HRIS Record keeping Privacy Compliance Event Planning

Business Ethics & Communication Instructor

European College of Business and Management

Jun 2022 - Jan 2023 (7 months)

Delivered activity-based training workshops on business ethics, intercultural understanding, and workplace communication to diverse international student cohorts. Developed interactive case studies that improved student comprehension by 25%.

Training business ethics Intercultural Communication Adult Learning Case Studies Curriculum Development

HR Specialist

ote grity

Aug 2020 - Jan 2021 (5 months)

Conducted structured, competency-based talent screening and interviews for employees and interns. Coordinated HR software systems and led quarterly performance evaluations, contributing to a 15% improvement in team productivity.

Talent Screening Interviewing ADP Workforce Zywave HR Edge Performance Evaluation Recruitment Workflows

HR Specialist

Integrity

Aug 2020 - Jan 2021 (5 months)

Conducted structured, competency-based talent screening and interviews for employees and interns. Coordinated HR software systems including ADP Workforce Now, Zywave, and HR Edge, and led quarterly performance evaluations contributing to a 15% improvement in productivity.

Talent Screening Interviewing ADP Workforce Zywave HR Edge Performance Management HRIS

Education

Degrees, certifications, and relevant coursework

Trinity College Dublin

Master of Science, Human Resources Management

Master of Science in Human Resources Management with focus on international workforce integration, cross-cultural HR practices, and employment law across EU jurisdictions.