Mbali Macu

I am a confident, results-driven Sales Development Representative with over five years of experience in B2B and B2C outbound sales, including campaigns targeting the U.S. market. I specialize in high-volume cold calling, lead generation, and consultative client engagement that drives pipeline growth and revenue.

Throughout my career I consistently exceeded KPIs—booking 40+ qualified appointments per month at Cartrack and surpassing monthly quotas by 30% in prior roles—while improving lead conversion and meeting success through tailored outreach and follow-up.

I am experienced with major CRMs (Salesforce, HubSpot, Zoho, Pipedrive) and sales automation tools like Lusha and Instantly, and I collaborate effectively with account executives, leadership, and recruiters to align messaging and handoffs.

I am fully remote-ready with a dedicated home office, flexible across time zones (including U.S. Central), and available immediately to contribute to a growth-focused sales team.