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ZICHAM FAITH GOMINA

@zichamfaithgomina

Customer support candidate with a midwifery background who explained care to patients and maintained confidential records at ASAD Multispecialist Hospital.

Nigeria

Message

What I'm looking for

I'm looking for an entry-level customer support or customer service role, particularly in email or chat support, healthcare customer service, patient coordination, or virtual assistance.

At ASAD Multispecialist Hospital, I spoke with patients and their relatives about their needs and routine care. I answered questions, explained care-related information clearly, and handled private patient records with care.

At ECWA Church, I assisted with day-to-day HR and administrative activities, communicated about routine organisational matters, and helped organise information and maintain records.

As a freelance ghostwriter, I researched topics and wrote clear content from client instructions, revising drafts based on feedback. I'm now looking to apply my communication and administrative experience in customer support, especially email and chat support, healthcare customer service, patient coordination, or virtual assistance.

Experience

Work history, roles, and key accomplishments

General Nurse

ASAD Multispecialist Hospital

Jan 2026 - Aug 2026 (7 months)

Provided patient care and communicated with patients and relatives about their needs. Maintained patient records and handled private information with care.

Patient Care Communication Skills Record keeping Confidentiality Teamwork

Human Resources Support

ECWA Church

Jan 2020 - Dec 2022 (2 years 11 months)

Assisted with day-to-day HR and administrative activities, including staff communication and record maintenance. Handled people-related matters with discretion.

HR Support Administration Communication Skills Record keeping Discrétion

Freelance Ghostwriter

Self Employed

Wrote content based on client instructions, researched topics, and revised drafts based on feedback. Adapted writing style to suit different requests.

Writing Research Editing Client Communication