In my current freelance work, I manage client communications, live-chat enquiries, and email correspondence, with timely follow-up. I also update and cross-check client records and organize shared Google Drive folders.
At Skyline Specialist Hospital, I responded to patient enquiries and supported front-desk operations. I digitized patient records and laboratory results while following confidentiality and record-keeping procedures; my Science Laboratory Technology studies also included experimental data logging and laboratory training.
