Ashraf Daoud

With over 10 years of experience in the customer service industry, I have developed a strong passion for helping people and solving problems efficiently. I pride myself on being tech-savvy and quick to adapt to new tools and systems, always eager to learn and grow. My journey has been defined by my commitment to improving processes and expanding my skill set, thriving in dynamic environments where I can contribute to a great team.

In my most recent role as a Customer Support Manager, I led and supervised a customer support team, ensuring timely and professional resolution of client inquiries and issues. I developed support strategies, monitored performance metrics, and implemented improvements to enhance customer satisfaction and team efficiency. My experience as an Appointment Setter/Sales has also equipped me with strong communication skills, enabling me to maintain clear communication and optimize client engagement.