Hashem Al-Sharif

I've supported administrative and HR operations at Autism Academy of Jordan, coordinating correspondence, scheduling, internal communication, and front-desk inquiries across departments.

I maintained filing and archiving systems for employee and organizational records, improving document retrieval and data security. I also supported recruitment screening, interview scheduling, payroll preparation, health insurance, and social security records.

Previously at Dekat Al-Twazn Company, I coordinated service delivery between clients and technical maintenance teams, processed financial transactions, and issued service invoices with tax calculations. I resolved client complaints while providing consistent telephone support.

I completed a Business Administration degree and researched how change management affects AI adoption in Jordan's telecom sector. I gathered data from 150 employees and used SPSS correlation and regression testing to develop recommendations for training, leadership visibility, and employee involvement.