Syamala Rangasamy
@syamalarangasamy
I lead multi-unit retail, logistics, and service operations with full P&L ownership.
MalaysiaWhat I'm looking for
I've concurrently directed a 24/7 convenience retail location, two Mail Boxes Etc. courier branches, and Sothys Main Place, owning operations, budgets, staffing, inventory, marketing, and customer experience.
At 7-Eleven, I led end-to-end operations across a 16-year franchise term, driving sales and profitability while maintaining franchisor and regulatory compliance. At Mail Boxes Etc., I grew corporate accounts, managed global carrier relationships including DHL, FedEx, and PosLaju, and coordinated cross-border courier, cargo, and pet relocation shipments.
I also bring enterprise IT experience from IBM, Hewlett Packard, DXC Technology, and Tech Mahindra, using systems, SQL, testing, security governance, and AI productivity workflows to improve operational efficiency.
Experience
Work history, roles, and key accomplishments
Sales and Operations Manager
Sothys Main Place
Managed all aspects of business operations including budgeting, marketing, hiring, scheduling, inventory, and customer service. Focused on staff training, problem-solving, and maintaining a positive salon environment.
Education
Degrees, certifications, and relevant coursework
Asian Pacific Institute of Information Technology
Bachelor of Science, Computing
Bachelor of Science in Computing from the Asian Pacific Institute of Information Technology, completed in November 2006.
Availability
Location
MalaysiaAuthorized to work in
Job categories
Skills
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