Zane Villeda

I'm currently supporting MDR Hospitality Inc. as an Operations and Administration Manager and Assistant Landlord, coordinating document-heavy operations, property records, contracts, leases, and sensitive communications.

I prepare and organize discrimination and civil-rights complaint response materials, timelines, exhibits, correspondence, and confidential records. I also support eviction-related workflows through tenant notices, payment histories, timelines, and supporting documentation.

I manage high-volume communications with guests, tenants, vendors, management, contractors, and outside agencies, resolving escalated reservation, billing, payment, and policy issues while maintaining accurate records.

My background also includes confidential executive support for a victim-advocacy organization, consumer-loan documentation for Gesa Credit Union, and customer and operations support for Gary's Garage. I bring careful record control, calm follow-through, and a hospitality mindset to time-sensitive work.