Erika Bailey
@erikabailey
Legal case support professional with 10+ years of operations expertise, strong document management, and deadline coordination skills.
United StatesWhat I'm looking for
I’m a detail-oriented professional with 10+ years of experience in administrative support, customer service, and operations, and I’ve recently transitioned into legal case support. I bring a steady, process-driven approach to keeping cases moving with confidence and accuracy.
Since September 2024, I’ve supported legal work through maintaining and updating case records across NetDocs and Consilio. I prepare case summaries, coordinate document collection from third parties, verify file completeness, and help with deadline tracking and A C H I E V E M E N T S evaluations for settlement and litigation strategy.
Before legal, I strengthened my execution skills as a Leasing Agent and Office Administrator, managing end-to-end leasing workflows, community event planning, and office operations. I also built data and communication habits—tracking and reporting, coordinating internal support, and creating monthly newsletters that improved engagement by 40%.
Experience
Work history, roles, and key accomplishments
Legal Assistant
Legal Assistant On Demand Paralegal Services
Sep 2024 - Present (1 year 8 months)
Maintained and updated case records across NetDocs and Consilio, preparing case summaries and supporting settlement and litigation strategy evaluations. Coordinated document collection from third parties and ensured file completeness while tracking and coordinating deadlines.
Leasing Agent
Richman Signature Properties
Aug 2023 - Sep 2024 (1 year 1 month)
Managed the leasing process from inquiry through move-in, helping maintain high occupancy. Planned community events and delivered monthly newsletters to 300+ residents, improving engagement by 40%.
Office Administrator
Neutrino Design
Jan 2018 - May 2023 (5 years 4 months)
Handled incoming communications and routed requests while supporting staff with administrative tasks to improve workflow efficiency. Managed daily office operations, including scheduling, document organization, internal coordination, and CRM/database management.
Education
Degrees, certifications, and relevant coursework
Certificate, Digital Marketing
Completed the Google Digital Marketing & E-Commerce Certificate.
University of Maryland
Certificate, Artificial Intelligence in Digital Marketing
Completed AI in Digital Marketing coursework/program at the University of Maryland.
Availability
Location
United StatesAuthorized to work in
Job categories
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