Zamydah Sidbury
@zamydahsidbury
Attendance-focused coordinator combining administrative precision, student support, and equitable community engagement.
United StatesWhat I'm looking for
I’m a compassionate, detail-oriented professional pursuing an Associate in Arts in Sociology, with hands-on experience supporting students, families, and administrative operations in an educational setting. I bring a strong commitment to community engagement, equity, and positive social outcomes.
In customer-facing roles, I managed high-volume operations while maintaining accuracy and confidentiality. I resolved concerns using problem-solving and conflict resolution skills, communicated policies to diverse populations, and tracked consumer interactions in database systems with attention to compliance standards.
As a manager, I supervised and coordinated team operations to ensure efficiency and productivity, led team meetings, and delegated tasks based on workload priorities. I also maintained store operations in the absence of upper management and ensured accuracy in pricing, inventory, and store compliance standards.
In my current role as an Attendance Secretary/Front Desk Coordinator, I serve as a liaison between families, students, and school administration to ensure accurate attendance reporting and student accountability. I analyze attendance data to identify patterns for early intervention, support daily check-ins/check-outs and front office coordination, communicate effectively with students, parents, and staff, and protect sensitive student information with strict confidentiality.
Experience
Work history, roles, and key accomplishments
Attendance Secretary & Front Desk
Western Guilford High School
Aug 2023 - Present (2 years 8 months)
Serves as a liaison between families, students, and school administration to ensure accurate attendance reporting and student accountability. Analyzes attendance data for early intervention opportunities while coordinating front office check-ins/check-outs and maintaining strict confidentiality of sensitive student information.
Supervised and coordinated team operations to maintain efficiency and productivity, leading team meetings and delegating tasks based on workload priorities. Maintained store operations in the absence of upper management and ensured accuracy in pricing, inventory, and store compliance standards.
Built and maintained client relationships through effective communication and issue resolution focused on uptime satisfaction and retention. Analyzed performance metrics to support business decision-making and process improvements.
Customer Service Care Rep
Conduit
Jul 2020 - Mar 2021 (8 months)
Managed consumer accounts and processed adjustments while meeting compliance and accuracy expectations. Used database systems to track consumer interactions and provided professional, efficient resolutions to customer concerns.
Managed and maintained store records with accuracy and confidentiality while resolving customer issues through problem-solving and conflict resolution. Communicated company policies and procedures to diverse customers in a fast-paced, high-volume environment.
Education
Degrees, certifications, and relevant coursework
Guilford Technical Community College
Associate in Arts, Sociology
2022 -
Associate in Arts program in Sociology at Guilford Technical Community College, expected to complete May 2027.
Greensboro College Middle College
High School Diploma, Sociology
2015 - 2017
Completed a High School Diploma through the Greensboro College Middle College program in Greensboro, North Carolina (Aug 2015–May 2017).
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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