Shannon Harris Minor
@shannonharrisminor
Experienced administrative professional specializing in reception and retail leadership.
United StatesWhat I'm looking for
I am an experienced administrative and customer-facing professional with a strong background in reception, retail leadership, and data entry. I bring years of hands-on experience greeting visitors, managing communications, and maintaining accurate records.
Throughout my career I have led retail teams, coached staff, handled cash management responsibilities, and ensured smooth daily operations during high-volume periods. I focus on improving efficiency, training employees, and maintaining high standards of customer service.
In office roles I have managed administrative tasks for departmental leadership, operated standard office equipment, and maintained databases with careful attention to accuracy. I am comfortable composing correspondence, taking meeting notes, and routing communications to appropriate personnel.
I hold a degree in Business Administration (Management Information Systems) and consistently apply practical office and managerial skills—database management, MOUS, and general office systems—to support organizational goals and reliable day-to-day operations.
Experience
Work history, roles, and key accomplishments
Receptionist
Virginia Quilting Commercial
May 2018 - Present (7 years 4 months)
Greeted visitors and customers, screened and routed callers to appropriate personnel, and maintained daily office records and correspondence to support front-desk operations.
Retail Lead
Goodwill Industries
Dec 2015 - May 2018 (2 years 5 months)
Oversaw store opening/closing procedures, led cashier operations including returns/exchanges, coached staff, and delegated tasks to maintain productivity and customer service during peak periods.
Retail Lead
Dollar General
Mar 2013 - Dec 2015 (2 years 9 months)
Coordinated with vendors and managers for on-time deliveries, assisted customers with merchandise selection, and managed stocking and recovery to support store profitability.
Department Secretary
Saint Paul's College
Aug 2011 - Jun 2012 (10 months)
Handled administrative functions for the Business Administration chair, managed office equipment and databases, prepared correspondence and meeting notes, and directed inquiries to appropriate staff.
Data Entry Specialist
Unknown
Apr 2008 - Jun 2009 (1 year 2 months)
Entered and verified information from multiple sources into databases, compiled and stored documents, and handled call screening to maintain accurate records.
Education
Degrees, certifications, and relevant coursework
Saint Paul's College
Business Administration, Management Information Systems
Grade: 3.25 GPA, Cum Laude
Activities and societies: Who’s Who in American Colleges
Completed a Business Administration (Management Information Systems) program, graduating cum laude with a 3.25 GPA and ranked 5th in class.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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