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zainab Balogun

@zainabbalogun1

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Virtual Assistant at KIAN who coordinates partner meetings, tracks deliverables, and keeps daily operations organized.

Nigeria

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What I'm looking for

I’m seeking a responsive and reliable customer support role in a remote environment.

At KIAN, I coordinate daily with partners, document virtual meeting discussions, and follow up on assigned tasks to support timely deliverables.

At Zee Crochets, I speak with customers about their preferences and customisation requests, agree on pricing and timelines, and manage orders from enquiry through delivery.

As a Customer Service Representative at Wyt Flairs Enterprises, I assisted customers in person, explained products and services, and worked towards helpful outcomes.

I graduated with First Class Honours in Physiology from Lagos State University College of Medicine (LASUCOM). I’m seeking a responsive and reliable customer support role in a remote environment.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

KIAN

Jan 2022 - Present (4 years 9 months)

Coordinate daily communication with partners, attend virtual meetings, document discussions, and follow up on tasks to ensure deliverables are on schedule.

Meeting Coordination Documentation Follow up Task Tracking Communication Skills Collaboration Scheduling

Current

Founder

Current

Zee Crochets

Jan 2022 - Present (4 years 9 months)

Manage 20-25 orders per month from enquiry to delivery, handle customer communication, and balance production timelines with customer requirements.

Customer Service Order Management Communication Skills Pricing Production Planning

Customer Service Representative

Wyt Flairs Enterprises

Jan 2018 - Dec 2024 (6 years 11 months)

Assisted customers in person with enquiries, explained products and services, and worked towards satisfactory outcomes while maintaining a professional manner.

Customer Service Communication Skills Problem Solving Active Listening