Open to opportunities

Zach Smith

@zachsmith

Business operations and project leader turning into business banking—driving cash flow, risk-aware growth, and profitability.

United States

Message

What I'm looking for

I’m looking to transition into business banking where I can use my client-relationship strength, credit/risk assessment mindset, and cash-flow focus to grow portfolios responsibly, structure strong agreements, and deliver high-touch support.

I lead business performance from the inside out—owning financial and operational results for a multimillion-dollar service portfolio while building long-term commercial relationships. I focus on budgeting, pricing, cash-flow management, contract profitability, and payment-behavior analysis to strengthen cash flow and long-term sustainability.

I bring a consultative, revenue-focused approach to negotiations and client strategy—renewing high-value agreements, improving profitability, and expanding accounts through proactive outreach and referrals. I also implement governance frameworks and cross-functional initiatives (including ERP implementations and reporting enhancements) to protect margins, improve billing accuracy and collections, and turn complex operational and financial information into practical decisions.

Experience

Work history, roles, and key accomplishments

Current

Interim Chief Operations Officer

Current

Best Mobile Auto & Diesel Repair, Inc.

May 2017 - Present (9 years 5 months)

Owned financial and operational performance for a multimillion-dollar service portfolio, managing budgeting, pricing, cash-flow management, and contract profitability for commercial clients. Negotiated and renewed high-value service agreements and used client payment history and operational indicators to manage exposure and improve reporting and governance.

Business Relationship Management Commercial Sales Negotiation Cash Flow Management Pricing Contract Profitability Governance and Compliance Microsoft Office Reporting Process Optimization

Senior Project Manager

Best Mobile Auto & Diesel Repair, Inc.

Jan 2015 - May 2017 (2 years 4 months)

Led cross-functional initiatives to improve profitability, reduce operating costs, and enhance service levels for commercial accounts. Forecasted revenue and tracked variances against budget while coordinating client communications and managing concurrent ERP, reporting, and infrastructure initiatives to improve billing accuracy and collections.

Project Management Cross Functional Collaboration Revenue Forecasting ERP Infrastructure Collections Client Communication Stakeholder Management Reporting

Project Manager / IT & Support

Best Mobile Auto & Diesel Repair, Inc.

Supported core business systems including ERP, billing, and reporting tools used for invoicing, cash application, and financial reconciliations. Built and maintained Excel dashboards and reports to track KPIs such as revenue by client, service line profitability, and operational efficiency.