Zach Sagar
@zachsagar
Strategic product operations manager with a focus on client success.
What I'm looking for
I am a strategic and results-driven professional with 8 years of experience leading customer-focused initiatives across various sectors, including marketing, sales, and account management. My expertise lies in driving client growth and retention through strategic account leadership and execution of data-driven go-to-market programs. I have a proven track record of building strong relationships with clients and cross-functional teams, influencing stakeholders, and delivering measurable outcomes.
Currently, I serve as a Senior Product Operations & Growth Manager at Bloom Insurance, where I focus on driving product efficiencies for multiple health plan clients. My efforts have led to significant revenue growth and improved client retention through targeted omni-channel marketing campaigns. I am passionate about fostering team collaboration and developing processes that enhance client engagement and satisfaction.
Experience
Work history, roles, and key accomplishments
Senior Product Operations & Growth Manager
Bloom Insurance
May 2024 - Present (1 year 1 month)
Drove product efficiencies for multiple health plan clients and enhanced client member retention through omni-channel efforts within the Bloom framework. Managed accounts accumulating over $11,000,000 in CARR and grew the main account by over $550,000 in Q1 2025. Led product re-launch for 2025, packaging offerings, building brand materials, and collaborating with marketing.
Head Coach
Southington Travel Baseball
Aug 2020 - Present (4 years 10 months)
Serves as the Head Coach for multiple baseball teams across various age groups. Focuses on comprehensive player development, including clinics, lessons, and strength training programs.
Manager, Customer Success
Veda Data Solutions
Jul 2022 - Apr 2024 (1 year 9 months)
Connected health plan clients to Veda’s products, promoting best practices for provider data and driving internal efficiency gains. Implemented a company-wide tool for budget planning and profitability analysis, and managed a team of Operations Analysts and CSMs. Achieved 100% client retention rate within a managed book-of-business valued over $1,500,000 in CARR.
Sales Representative
Mondelēz International
May 2017 - Jan 2019 (1 year 8 months)
Drove product sales within a regional sales team, consistently meeting quarterly quotas. Managed regional grocery and convenience store routes, ensuring optimal product inventory and churn on the sales floor. Strategically planned seasonal rollouts and displays to boost sales.
Manager, Client Solutions
Signify Health
Jan 2019 - Jul 2022 (3 years 6 months)
Led a team to improve processes and workflows, gaining efficiencies within Signify Health’s platform. Provided analytic insights and reporting to clients and internal stakeholders, monitoring Length of Stay for patients. Managed multiple SMB & Enterprise accounts and streamlined internal daily workflows.
Education
Degrees, certifications, and relevant coursework
Western Connecticut State University
Bachelor of Science, Justice Law Administration
Studied Justice Law Administration at Western Connecticut State University. Focused on understanding the legal system and administrative processes.
Availability
Location
Authorized to work in
Job categories
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