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Zaahirah Isaacs

@zaahirahisaacs

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Proficient Administrative Assistant with a focus on productivity.

South Africa

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What I'm looking for

I am seeking a role that values teamwork and offers opportunities for growth.

I am a proficient Administrative Assistant with almost two years of office experience, specializing in administrative work, problem-solving, and optimal assistance. My ability to increase productivity and relieve the workload of managerial staff has been recognized in my previous roles. I have a proven track record of efficiently navigating various computer software programs and office filing systems, which has allowed me to support my teams effectively.

During my time at Devland Cash And Carry, I served as a direct assistant to the Supervisor, where I supported all aspects of production and office management. I was trusted to analyze and interpret data, handle material orders, and manage customer interactions across multiple channels. My dedication to quality service and problem-solving has made me the go-to person for various departments, including HR and Accounting.

In my most recent role at Ignition, I conducted outbound calls to generate leads and promote products while maintaining high customer engagement. I documented interactions in CRM systems and collaborated with team members to improve outreach strategies. I am now looking to leverage my skills in a new opportunity that allows me to contribute to a dynamic team.

Experience

Work history, roles, and key accomplishments

Sales Representative

Ignition

Jan 2022 - Present (3 years 6 months)

Conducted outbound calls to generate leads, promote products, and schedule appointments while maintaining high customer engagement. Documented interactions in CRM systems, met daily call quotas, and followed compliance guidelines to ensure professional and effective communication.

Lead Generation Customer Engagement CRM Systems Sales Support Communication Interpersonal Skills Product Knowledge Compliance Team Collaboration

Administrative Assistant

Devland Cash And Carry Welkom

Jan 2019 - Present (6 years 6 months)

Served as a direct assistant to the Supervisor, supporting all aspects of production and office management. Trusted to analyse and interpret data, and handle all material orders for staff.

Administrative Support Problem Solving Computer Literacy Project Management Customer Service Ability To Work Under Pressure

Sales & Promotion Representative

Quality Beverages

Jan 2016 - Present (9 years 6 months)

Trusted with all out of store sale boosting, through customer interaction and promotion. Boosting of sales by 50% with incentive offers.

Sales Sales Analysis Communication Marketing Data Collection Reporting Customer Service

Assistant

Ameerah's Fashions

Jan 2015 - Present (10 years 6 months)

Served as a direct assistant to customers, helping them find products to their specific tastes. Trusted with customer satisfaction.

Customer Service Sales Product Knowledge Customer Satisfaction Communication Retail Fashion Problem Solving Client Relations Merchandising

Education

Degrees, certifications, and relevant coursework

Welkom High School

Matric, General Studies

Completed the First Term Matric in 2018 at Welkom High School. This foundational education provided a strong basis for further learning and professional development.

Google

Certificate, Digital Marketing

Obtained a Google Certificate in 2022, focusing on the Fundamentals of Digital Marketing. This certification enhanced skills in online marketing strategies and digital presence.

Skill Up

Certificate, Advanced SEO

Earned a Skill Up Certificate in 2022, specializing in Advanced SEO. This program provided in-depth knowledge and practical skills in search engine optimization techniques.