Cleodene Von Willingh

I am an organised, efficient administrative professional with hands-on experience in customer service, front-line support, and office administration.

At EXL I currently provide excellent customer experience handling inbound calls, offer on-floor support as a subject matter expert, and assist in quality assurance, leveraging strong communication and problem-solving skills.

Previously I completed an administrative internship and performed scheduling, file and data management, and client communication for retail and events organisations, and worked part-time in customer-facing roles ensuring satisfaction.

I hold a National Diploma in Management from Cape Peninsula University of Technology and seek to apply my adaptability, computer literacy, and project-management familiarity to contribute reliably to a collaborative team.