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Yvie Johns

@yviejohns

I coordinate luxury travel logistics and tailored international guest experiences.

Kenya
Message

What I'm looking for

I'm looking for opportunities in travel operations, tourism, or remote client coordination where I can manage international bookings, create tailored itineraries, deliver premium guest service, and support business growth across global time zones.

At Beluga Luxury Travels, I manage luxury travel inquiries for international clients, curate tailored itineraries, and coordinate flights, accommodation, and ground transport.

I resolve schedule changes, cancellations, and booking inquiries while communicating with suppliers across time zones, negotiating competitive rates, and maintaining accurate customer records. My tourism management background combines premium guest service, cross-cultural communication, and practical remote operations.

I also founded and managed NguoCarlie, growing sales by 23% before its acquisition, and have led data-collection teams and delivered hospitality service to domestic and international hotel guests.

Experience

Work history, roles, and key accomplishments

BT
Current

Travel Operations & Client Specialist

Beluga Luxury Travels

Jun 2024 - Present (2 years 4 months)

Managed luxury travel inquiries and assisted international clientele in selecting tailored travel packages and custom itineraries. Coordinated flight, accommodation, and ground transport arrangements, ensuring seamless booking precision.

TH

Waitress & Guest Service Specialist

Theta Hotel

Feb 2024 - Sep 2024 (7 months)

Provided high-standard hospitality and dining service to domestic and international guests in hotel and room service settings. Managed guest inquiries, handled billing, and resolved service feedback calmly and efficiently.

IE

Voter Registration Team Leader

IEBC

Jan 2022 - Aug 2022 (7 months)

Supervised and guided a team of 7 assistants during a large-scale data collection and public registration drive. Ensured high data accuracy, procedural adherence, and effective daily reporting.

Education

Degrees, certifications, and relevant coursework

Co-operative University of Kenya logoCK

Co-operative University of Kenya

Diploma, Tourism Management

Grade: Credit

Diploma in Tourism Management with a focus on travel agency operations, destination marketing, sustainable tourism, and guest service excellence.

Tech stack

Software and tools used professionally

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