Yvie Johns
@yviejohns
I coordinate luxury travel logistics and tailored international guest experiences.
What I'm looking for
At Beluga Luxury Travels, I manage luxury travel inquiries for international clients, curate tailored itineraries, and coordinate flights, accommodation, and ground transport.
I resolve schedule changes, cancellations, and booking inquiries while communicating with suppliers across time zones, negotiating competitive rates, and maintaining accurate customer records. My tourism management background combines premium guest service, cross-cultural communication, and practical remote operations.
I also founded and managed NguoCarlie, growing sales by 23% before its acquisition, and have led data-collection teams and delivered hospitality service to domestic and international hotel guests.
Experience
Work history, roles, and key accomplishments
Travel Operations & Client Specialist
Beluga Luxury Travels
Jun 2024 - Present (2 years 4 months)
Managed luxury travel inquiries and assisted international clientele in selecting tailored travel packages and custom itineraries. Coordinated flight, accommodation, and ground transport arrangements, ensuring seamless booking precision.
Founder & Business Manager
NguoCarlie
Oct 2024 - Oct 2025 (1 year)
Founded and directed daily operations for a commercial retail venture, scaling sales by 23% prior to a successful business acquisition. Managed inventory control, supplier records, and product fulfillment.
Waitress & Guest Service Specialist
Theta Hotel
Feb 2024 - Sep 2024 (7 months)
Provided high-standard hospitality and dining service to domestic and international guests in hotel and room service settings. Managed guest inquiries, handled billing, and resolved service feedback calmly and efficiently.
Voter Registration Team Leader
IEBC
Jan 2022 - Aug 2022 (7 months)
Supervised and guided a team of 7 assistants during a large-scale data collection and public registration drive. Ensured high data accuracy, procedural adherence, and effective daily reporting.
Education
Degrees, certifications, and relevant coursework
Co-operative University of Kenya
Diploma, Tourism Management
Grade: Credit
Diploma in Tourism Management with a focus on travel agency operations, destination marketing, sustainable tourism, and guest service excellence.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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