Yusuf Nofisat, Micah

I’m a results-driven sales and customer service professional based in Lagos, Nigeria. I bring experience as a High-Ticket Sales Associate at Mikano International and as a Customer Service Representative at Sterling Bank, with a strong focus on client relationships and consultative selling.

At Mikano International, I managed the full sales process for residential, commercial, and industrial power solutions—identifying customer needs, recommending generator solutions, negotiating pricing, and closing sales. I deliver product presentations, follow up with prospects, and collaborate with internal teams to support seamless order fulfillment and customer satisfaction.

My achievements are built on relationship management and effective objection handling. I successfully closed high-value generator solutions across multiple customer segments, consistently met or exceeded sales targets, and maintained high customer satisfaction through responsive after-sales support and follow-up.

Earlier, at Sterling Bank Plc, I supported customers with account inquiries, opened new accounts, explained banking products, resolved complaints, and processed deposits, withdrawals, and transfers. I also handled ATM, debit card, and online banking issues through phone, email, and in-person support—strengthening my communication and service-first approach.