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Yuliia Meshkantseva

@yuliiameshkantseva

I am a customer-focused retail shift leader and hospitality professional.

Canada
Message

What I'm looking for

I am seeking customer-facing retail or hospitality roles where I can lead teams, enhance guest experience, drive sales, and grow toward store management in a collaborative, service-oriented culture.

I am a customer-focused retail shift leader and hospitality professional with extensive hands-on experience delivering high-quality service across hotels, cafés and retail environments. I bring strong front-office, POS and merchandising skills combined with a dedication to guest satisfaction.

As Shift Leader I improved customer satisfaction through staff training and process improvements, and as a product demonstrator and brand ambassador I consistently met sampling and sales targets while supporting KPI growth. I hold ProServe liquor training and coffee-roasting instruction, and I communicate fluently in English, Ukrainian and Russian.

Experience

Work history, roles, and key accomplishments

MS
Current

Brand Ambassador

Mosaic Sales Solutions

Oct 2024 - Present (10 months)

Promote alcoholic beverages through sampling and customer engagement, meet sampling targets, and report results while ensuring compliance with service policies.

HC

Waitress

Halo Cafe

Apr 2017 - Dec 2018 (1 year 8 months)

Delivered timely table and bar service, managed special dietary requests, and completed closing and bar-stock procedures to ensure smooth operations.

Education

Degrees, certifications, and relevant coursework

PT

ProServe Liquor Staff Training

Certificate, Liquor Service Training

2023 - 2028

Completed ProServe Liquor Staff Training covering lawful and safe liquor service (Registration: 202304090139).

VR

Vulcan Institute of Coffee Roasters

Certificate, Coffee Roasting

Completed coffee roasting training and received a certificate from Vulcan Institute of Coffee Roasters in 2018.

PM

Professional Lyceum Metallrgical

Diploma, Computer Packages and IT

2014 - 2015

Completed training in computer packages and IT at the Professional Lyceum Metallrgical and received a diploma.

IS

I-III Secondary School

Diploma, Secondary Education

2002 - 2013

Completed I-III secondary school education and received a diploma.

Tech stack

Software and tools used professionally

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Yuliia Meshkantseva - Brand Ambassador - Mosaic Sales Solutions | Himalayas